Serena Park
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR and Strategy initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
SIM Clinic
08.2022 - Current
- Provides executive leadership within the organization.
- Develops and improves case management program and supports the delivery of patient care. These activities align with the organization’s mission, vision and value statements.
- Ensures the organization’s compliance with diverse regulatory requirements.
- Ensures that all organization programs generate high-quality outcomes and cost-effectively utilize resources.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Monitors the quality of comprehensive patient delivery systems by relying on continuous quality improvement principles.
Assistant Counselor
SIM Clinic
01.2020 - 07.2022
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Conducted evaluations to help patients develop measurable treatment goals.
Clinic Manager
SIM Clinic
05.2017 - 12.2019
- Ensured safety, productivity, and quality in all distribution operations.
- Reviewed the work of staff members to ensure the organization’s compliance with procedures and deadlines.
- Maintained personnel and training records and protected their confidentiality.
- Created and implemented policies to improve operational efficiency and patient care quality.
Education
Bachelor of Arts - Psychology
University of California - Los Angeles
Los Angeles, CA09.2023
Skills
- Operational Oversight
- Relationship Management
- Employee Motivation and Performance
- Analytical and Critical Thinker
- Supervisory Skills
- Exceptional Problem Solver
Certification
- Board Certified Specialist in Counseling Psychology, Korea, Issued Jan 2020
- Certification in Relationship Enhancement Family Therapy, Korea, Issued Jan 2020
Timeline
Chief Executive Officer
SIM Clinic
08.2022 - Current
Assistant Counselor
SIM Clinic
01.2020 - 07.2022
Clinic Manager
SIM Clinic
05.2017 - 12.2019
Bachelor of Arts - Psychology
University of California - Los Angeles
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