Serena Rakowski
Roseville,MI
Summary
Proven multitasker and problem-solver, adept in sanitation procedures and teamwork, with a track record of exceeding expectations at Parts Plus. Demonstrated adaptability and a keen eye for detail through significant customer satisfaction improvements and efficient project contributions. Enhanced safety and aesthetics on construction sites, showcasing commitment to excellence and reliability.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Delivery Courier
Parts Plus
03.2021 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Managed competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.
- Built professional relationships with customers and business partners to establish trust and credibility.
Bartender
The Golden Greek Bar
04.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Construction Cleaner
Mer-con
05.2021 - Current
- Improved site aesthetics with thorough cleaning and removal of dust, dirt, and grime on finished surfaces.
- Minimized risk of accidents with diligent removal of potentially hazardous materials such as nails, screws, or broken glass from work areas.
- Bolstered overall project success with proactive communication regarding potential hazards or areas requiring additional cleanup attention to supervisors or team leads.
- Expedited workflow by keeping tools clean, organized, and easily accessible for all crew members onsite.
Education
GED -
Riverside Academy
Clinton Township, MI06-2013
Skills
- Sanitization procedures
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Active listening
- Adaptability and flexibility
- Excellent communication
- Reliability
- Relationship building
Timeline
Construction Cleaner
Mer-con
05.2021 - Current
Delivery Courier
Parts Plus
03.2021 - Current
Bartender
The Golden Greek Bar
04.2016 - Current
GED -
Riverside Academy
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