Serena Resendez
El Paso,TX
Summary
Dedicated accounts payable clerk with expertise in streamlining processes and ensuring compliance. Proficient in data entry and problem-solving, contributing to accurate financial reporting and exceptional customer relations.
Overview
9
9
years of professional experience
Work History
Accounts Payable/Accounts Receivable Clerk
Auto & Truck Paint Center
El Paso, TX
02.2025 - Current
- Processed vendor invoices ensuring accuracy and compliance with company policies.
- Assisted in reconciling accounts payable and receivable, identifying discrepancies for resolution.
- Maintained organized financial records using accounting software for efficient retrieval and reporting.
- Supported month-end closing activities by preparing necessary documentation and reports.
- Maintained strong customer relations and effective customer service standards.
Server
Butter Smith Kitchen & Pies
El Paso, TX
04.2021 - 03.2024
- Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Collaborated with kitchen staff to facilitate efficient meal preparation and service flow.
- Adapted quickly to changing menus and special requests, enhancing overall dining experience.
- Managed cash register operations, processing payments accurately and efficiently.
- Learned food safety standards and implemented practices to ensure compliance in food handling.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Key Manager & Lead Caterer
Tiagos Cabo Grille
San Antonio, TX
10.2017 - 12.2020
- Led team to enhance customer service standards and improve guest satisfaction.
- Streamlined operational processes, resulting in increased efficiency and reduced wait times.
- Implemented staff training programs to elevate service quality and team performance.
- Developed and maintained schedules to optimize staffing levels during peak hours.
- Fostered a collaborative environment, promoting teamwork among kitchen and front-of-house staff.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Supervised catering operations to ensure timely service and quality standards.
- Developed and implemented menu selections tailored to client preferences and dietary restrictions.
Interpreter
Tri Counties Regional Center
Paso Robles, CA
03.2017 - 12.2017
- Facilitated communication between clients and service providers in diverse settings.
- Ensured cultural nuances were respected during interpretation sessions.
- Provided cultural insights to improve understanding and engagement among diverse populations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
GED -
Oxnard High School
Oxnard, CASkills
- Accounts payable software
- Bank reconciliation
- Microsoft Excel proficiency
- Payment processing
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable/Accounts Receivable Clerk
Auto & Truck Paint Center
02.2025 - Current
Server
Butter Smith Kitchen & Pies
04.2021 - 03.2024
Key Manager & Lead Caterer
Tiagos Cabo Grille
10.2017 - 12.2020
Interpreter
Tri Counties Regional Center
03.2017 - 12.2017
GED -
Oxnard High School