Summary
Overview
Work History
Education
Skills
Timeline
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Serena Rivera

The Bronx,NY

Summary

As a sales associate at Marshall’s I have a friendly demeanor and strong customer service skills. Proven ability to adapt in fast-paced environments while effectively multitasking. Recognized for building positive relationships and fostering teamwork, demonstrating both problem-solving abilities and excellent communication skills. Committed to achieving exceptional results in every interaction.

Overview

3
3
years of professional experience

Work History

Marshall’s

Sales Associates
01.2024 - Current
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.

Footlocker

Sales Associates
02.2022 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelors - Liberal Arts

St. John’s University
Queens, NY

High School Diploma - English

Millennium Art Academy
The Bronx, NY
06.2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Calm under pressure
  • Active listening

Timeline

Marshall’s

Sales Associates
01.2024 - Current

Footlocker

Sales Associates
02.2022 - 01.2024

Bachelors - Liberal Arts

St. John’s University

High School Diploma - English

Millennium Art Academy
Serena Rivera