SERENA ROSE GRAJEDA
Ontario,CA
Summary
Distinguished Active Duty Member of the United States Air Force with proven skills in conflict resolution and effective information delivery. Recognized with four achievement medals for exceptional adaptability and leadership, significantly enhancing team performance and inter-agency collaboration. Core competencies include operational excellence, strategic communication, and crisis management. Career aspirations focus on leveraging military experience to drive success in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Associate
Target
Upland, CA
10.2024 - Current
- Efficiently processed online orders, ensuring accurate picking, packing, and shipping to meet customer expectations.
- Maintained high standards of inventory control by conducting regular stock checks and managing discrepancies.
- Collaborated with team members to optimize workflow and enhance productivity during peak fulfillment periods.
- Assisted in training new staff on fulfillment procedures and best practices to ensure a consistent and efficient operation.
- Utilized technology and systems to track order progress and update customers on shipment statuses.
- Implemented strategies to reduce order turnaround times, contributing to improved customer satisfaction ratings.
- Monitored quality control measures to ensure all items were in excellent condition before shipment.
- Engaged with customers to resolve any inquiries or issues related to their online orders promptly and professionally.
Active Duty Member/Reservist Member
United States Air Force
Ontario, USA
01.2018 - Current
- Maintained safety and security of personnel and property on military installations.
- Enhanced inter-agency communication by collaborating with local law enforcement during crises.
- Guided junior staff on operational procedures, enhancing team efficiency and preparedness.
- Successfully monitored alarm systems to ensure the safety and security of personnel and facilities on base, demonstrating vigilance and attention to detail.
- Efficiently dispatched patrols in response to alarms, ensuring rapid deployment to potential security incidents, which contributed to a safer environment.
- Maintained accurate records of alarm activations and responses, aiding in post-incident analysis and improving future security protocols.
- Played a key role in crisis management by assessing alarm situations and coordinating appropriate responses, showcasing strong decision-making skills under pressure.
- Conducted proactive patrols to maintain public safety and deter potential security threats, effectively reducing incidents within the assigned area.
Education
HIGH SCHOOL DIPLOMA -
POMONA CATHOLIC HIGH
Pomona, CA01.2018
Skills
- Consistent Commitment to Excellence
- Adaptability to New Environments
- Skilled in Information Delivery
- Issue Identification and Solution Development
Certification
- Military security clearance
- Alarm Monitored Certified
- Patrolman Certified
- Certified in Tactical Automated Sensor System
Awards
X4 Achievement Medalist
Leadership Experience
- Built strong relationships across all levels to foster teamwork and address security concerns effectively.
- Monitored security operations and provided leadership with actionable feedback to improve efficiency.
Languages
English
Full Professional
Spanish
Professional
Timeline
Team Associate
Target
10.2024 - Current
Active Duty Member/Reservist Member
United States Air Force
01.2018 - Current
HIGH SCHOOL DIPLOMA -
POMONA CATHOLIC HIGH
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