Serena Schulke

• Followed HIPAA guidelines to ensure confidentiality of patient information.
• Maintained medical supply inventory levels and ordered additional supplies when needed.
• Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
• Provided guidance to patients regarding their care plan or treatment options.
• Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
• Communicated effectively with other healthcare staff members regarding patient care plans.
• Greeted patients and visitors in a professional and friendly manner.
• Assisted physicians during examinations by providing instruments and supplies as needed.
• Prepared patient charts prior to each appointment.
• Ensured that all required paperwork was completed accurately prior to submitting it for processing.
• Processed referrals for specialist visits or diagnostic tests.
• Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
• Provided education to patients about their medications or treatments.
• Managed medical records using an electronic health record system.
• Performed routine laboratory tests such as urinalysis and blood draws.
• Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.

•Phone Triage: Answer patient calls, relay messages, and assist with prescription refills or questions.

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• Comforting Anxious Children: Use distraction, toys, or calm language to help kids feel safe.
• • Parental Interaction: Communicate clearly with parents/guardians and address their concerns with empathy.
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• • Immunization Tracking: Maintain up-to-date vaccine records and remind families of needed shots.
• Scheduling: Book well-child visits, immunizations, and sick visits.
• • EMR Updates: Document symptoms, vaccination records, and clinical notes accurately.
• • Insurance & Forms: Assist with school, camp, and sports physical forms.
• • Phone Triage: Answer calls from parents, relay messages to providers, and give test results as directed.
• • Patient Flow Management: Keep the clinic running smoothly by prepping rooms and maintaining supply levels.
• Take Vital Signs: Measure height, weight, temperature, pulse, and respiratory rate.
• • Growth Charting: Record and track growth percentiles and development milestones.
• • Vaccinations: Provided Immunization Education according to the childhood vaccine schedule.
• • Specimen Collection: Collect urine, throat swabs, and sometimes stool samples in a child-friendly way.
• • Assist with Exams: Help position and comfort children during physical exams.
• • Developmental Screenings: Assist with vision/hearing tests and developmental assessments.

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• Plan and Deliver Lessons: Create age-appropriate lesson plans that support early literacy, math, science, and creative expression.
• • Teach Basic Skills: Help children learn shapes, colors, numbers, letters, and how to write their names.
• • Encourage Cognitive Development: Use play, stories, songs, and hands-on activities to build thinking and problem-solving skills.
• • Promote Language Development: Engage children in conversations, reading aloud, and vocabulary-building exercises.
• share, cooperate, and express feelings appropriately.
• • Encourage Independence: Guide children in doing things for themselves— like putting on coats or cleaning up toys.
• • Behavior Management: Use positive reinforcement and redirection to manage classroom behavior.
• Parent Communication: Meet with parents, provide updates, and discuss any concerns about development or behavior.
• • Maintain a Safe Environment: Ensure classrooms are clean, organized, and meet health and safety regulations.

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• Personal Care Assistance
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• • Assist with ADLs (Activities of Daily Living): Help residents with bathing, dressing, grooming, toileting, and hygiene.
• • Mobility Support: Assist residents with transferring (bed to wheelchair), repositioning in bed to prevent bedsores, and walking using walkers or gait belts.
• • Feeding Assistance: Help residents eat and drink, especially those who need support or special diets.
• Basic Nursing Tasks
• • Vital Signs Monitoring: Take and record temperature, pulse, blood pressure, respiration rate, and weight.
• • Observe and Report Changes: Monitor residents for changes in health or behavior and report to nurses or supervisors.
• • Support with Medical Equipment: Assist with oxygen, catheters, colostomy care, or CPAPs (if trained).
• Companionship: Engage in conversation, offer emotional support, and build trust with residents.
• • Dignity and Respect: Provide care in a way that preserves privacy, respect, and autonomy.
• Assisting with end-of-life care
• • Supporting rehabilitation efforts (like range-of-motion exercises)
• • Transporting residents to meals, therapy, or activities
• Report concerns to RNs/LPNs and participate in care team meetings.