Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Serena Silence

Tyler

Summary

Dedicated Geriatric Care Manager and Certified Dementia Practitioner with expertise in elderly health management and social interaction. Proven strengths in problem-solving and effective communication enhance patient and family engagement while ensuring professional boundaries. Developed personalized care plans that significantly improved clients' quality of life through coordinated efforts with healthcare providers.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Geriatric Care Manager

Overture Home Care
Fort Worth
10.2023 - 07.2026
  • Coordinated personalized care plans for elderly clients, enhancing their health outcomes.
  • Conducted assessments to evaluate client conditions and recommend services.
  • Conducted home visits to assess safety and comfort, ensuring overall well-being of clients.
  • Collaborated with healthcare professionals to ensure comprehensive care delivery.
  • Facilitated effective communication among family members and healthcare providers, improving care coordination.
  • Advocated for client rights and needs within healthcare settings.
  • Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
  • Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.

• Coordinated caregiver schedules to align with client needs and preferences. based on caregiver skills and client needs.

• Obtained Certified Dementia Practitioner (CDP) License

Assistant Director of Nursing/Resident Care Coordinator

Auberge Memory Care
Houston
09.2021 - 09.2023

•Assisted nursing staff in implementing patient care plans at memory care facility.

  • Managed care staff scheduling to ensure optimal 1:6 caregiver/resident ratio with appropriate caregiver and medication aide assignments.
  • Trained and mentored new nursing staff on best practices and protocols.
  • Collaborated with interdisciplinary teams to improve resident care strategies.
  • Monitored resident progress and adjusted care plans for optimal well-being.
  • Coordinated communication between families and healthcare providers to ensure clarity on resident health.
  • Ensured State compliance of Medication carts/rooms.
  • Assessed competency of clinical staff to promote quality, continuity, and safety.
  • Ensured proper orientation of new hires as well as ongoing training for existing staff members.
  • Provided hands-on assistance with ADLs/IADLs and medication pass as interim staff during short staffing situations.
  • Assessed staffing needs based on patient census and acuity levels.
  • Assisted with recruitment and retention of nursing staff.
  • Organized training sessions for staff on dementia care best practices and techniques.
  • Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.

CNA /Lead Medication Aide

Atria Senior Living
Houston
04.2020 - 07.2023
  • Administered medications under supervision of a licensed nurse.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Communicated effectively with residents and families regarding medication management.
  • Coordinated with healthcare team to ensure comprehensive resident care plans.
  • Documented daily activities, observations, and care provided in resident charts.
  • Participated in training sessions to improve caregiving skills and knowledge base.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.

Education

Kingwood Park High School
Houston, Texas

Skills

  • Care plan coordination
  • Client assessment
  • Home safety evaluation
  • Health care advocacy
  • Care staff scheduling
  • Compliance monitoring
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Long-term care planning
  • Elderly advocacy
  • End-of-life planning
  • Caregiver support
  • Dementia care
  • Geriatric assessment
  • Discharge planning
  • Care transitions
  • Staff scheduling
  • Health advocacy
  • Medication management
  • Chart auditing

Certification

  • Certified Dementia Practitioner

Timeline

Geriatric Care Manager

Overture Home Care
10.2023 - 07.2026

Assistant Director of Nursing/Resident Care Coordinator

Auberge Memory Care
09.2021 - 09.2023

CNA /Lead Medication Aide

Atria Senior Living
04.2020 - 07.2023

Kingwood Park High School
Serena Silence