Serena Tonnochy
Troy,NY
Summary
Dedicated professional with a proven track record at Albany Medical Center, excelling in teamwork, collaboration, and computer skills. Demonstrated ability to enhance patient satisfaction and streamline healthcare workflows, contributing to a positive and efficient environment. Known for a friendly attitude and adaptability, consistently delivering high-quality care and support.
Overview
5
5
years of professional experience
Work History
ASA V-HUC
Albany Medical Center
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
Patient Care Technician
Albany Medical Center
01.2020 - 07.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Education
Associate of Applied Science - Science
Hudson Valley Community College
Troy, NY05-2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Computer Skills
Timeline
ASA V-HUC
Albany Medical Center
07.2022 - Current
Patient Care Technician
Albany Medical Center
01.2020 - 07.2022
Associate of Applied Science - Science
Hudson Valley Community College
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