Overview
Work History
Education
Research/Clinical Experience
Certification
Languages
Timeline
Generic

Serena Wang

Overview

3
3
years of professional experience
1
1
Certification

Work History

Leasing and Marketing Assistant

SouthSide Commons
06.2023 - Current
  • Streamlined the leasing process for prospective tenants through efficient scheduling and documentation management.
  • Boosted occupancy rates by implementing innovative marketing strategies and conducting community outreach.
  • Optimized online presence by updating website content, enhancing property listings, and managing social media accounts.
  • Managed administrative tasks, including processing rental applications, conducting background checks, and handling rent payments.
  • Organized resident events to foster engagement and retention, resulting in strengthened community relations.

Medical Assistant

San Mateo Spine Center
05.2022 - 01.2023
  • Assisted Dr. Yung Chen, M.D. in minor procedures including medical acupuncture, trigger point injections, and epidural injections: BP measurement, sterilization preparation, review patient MRIs of the spine, acupuncture wire attachment, and generate ultrasound report.
  • Maintained an efficient clinic workflow through organized patient preparation, detailed patient data computer entry, and obtaining insurance approval/injection consent forms.
  • Generate Rx for physical therapy, MRIs, and X-rays
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Checking out patients, collecting payments, cleaning rooms, and scheduling patient appointments

Shift Leader

0& Tea Truck
06.2021 - 08.2021
  • Responsible for creating drink bases and prepping ingredients, keeping track of inventory, and training new employees.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

Bachelor of Science - Clinical Psychology

Lehigh University
Bethlehem, PA
05.2024

Research/Clinical Experience

Research Assistant, 05/2023- Present

Health Risk Behavior Lab at Lehigh University - Bethlehem, PA

  • Assisted PI in collecting and coding data, performed statistics analysis in SPSS, recruitment of participants, create IRB proposal and consent forms, and use online survey platforms like Qualtrics
  • Conduct literature searches for novel research questions, assist in creating methods for new research

Clinical Shadowing Participant, 01/2024

Kevitch, Chung, and Jan Aesthetic Surgery Associates - Allentown, PA

  • One full working day, 8 hours
  • Observed both dermatologist Dr. Joshua Chang, M.D., and plastic surgeon Dr. Badar Jan, M.D., in physical examinations and surgical consults
  • Discussed signs of skin cancer, how to perform a full body scan using a dermatoscope, the process of removing skin lesions, and skincare regimen for acne or eczema prone skin
  • Discussed cosmetic and preventative benefits of Botox and filler, pre-surgery and post-surgery care for breast augmentation, and the difference in infection rates between cosmetic and reconstructive surgery

Certification

  • HIPAA Awareness for Healthcare Providers Training - Expires June 2024
  • Social and Behavioral Research Best Practices for Clinical Research - CITI program - Expires September 2024

Languages

English
Chinese (Mandarin)

Timeline

Leasing and Marketing Assistant

SouthSide Commons
06.2023 - Current

Medical Assistant

San Mateo Spine Center
05.2022 - 01.2023

Shift Leader

0& Tea Truck
06.2021 - 08.2021

Bachelor of Science - Clinical Psychology

Lehigh University
Serena Wang