Serena Welwolie Calderon
Buckeye,USA
Summary
Proven track record in enhancing customer service and cleanliness standards, demonstrated during tenure at Rubios Coastal Grill. Excelled in active listening and adaptability, achieving significant improvements in guest satisfaction. Skilled in safe food handling and fostering a professional appearance, consistently exceeding employer expectations without direct supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Cashier
Rubios Costal Grill
Goodyear , AZ.
08.2024 - Current
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Filled condiments and napkin containers during slack periods.
- Delivered food orders promptly and courteously.
- Stocked service areas with supplies during slow periods.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Babysitter
Kayleen Meyer
Maricopa, ARIZONA
10.2017 - 07.2024
- Establishing trust through consistent communication with both parents and kids.
- Balanced schedules to promote optimal rest, play and educational periods.
- Communicated with parents about daily activities and any concerning behaviors.
Clerk's Helper
Deca Cafe
Maricopa, ARIZONA
02.2023 - 03.2024
- I respond quickly to customers' inquiries and complaints.
- Problem-solving in a workplace setting by being open-minded.
- Strong communication skills.
- Performed multiple lead positions.
- Maintained register and sanitation responsibilities.
- Broke down boxes for garbage and recycling.
Volunteer
Maricopa Pantry
Maricopa, ARIZONA
04.2023 - 05.2023
- Ability to work independently while fullling tasks without direct supervision
- Followed rules and regulation skills
- Customer service and strong communication skills
Education
High School Diploma -
Tonopah Valley High School
Tonopah, AZ05.2025
DECA IN MARKETING
Maricopa High School
AZ05-2025
Skills
- Active listening skills
- Customer service
- Food awareness
- Adaptability
- Table bussing
- Guest seating
- Cleanliness standards
- Professional appearance
- Safe food handling
Certification
- Food Handlers
Timeline
Server/Cashier
Rubios Costal Grill
08.2024 - Current
Volunteer
Maricopa Pantry
04.2023 - 05.2023
Clerk's Helper
Deca Cafe
02.2023 - 03.2024
Babysitter
Kayleen Meyer
10.2017 - 07.2024
- Food Handlers
High School Diploma -
Tonopah Valley High School
DECA IN MARKETING
Maricopa High School
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