Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Serena Sedillo

Serena Sedillo

Tempe,AZ

Summary

A diligent hardworking professional who has adeptly employed sales skills across diverse roles, utilizing a charismatic personality to establish significant connections with colleagues and clients. Rooted in a background as a student-athlete, an approach centered on teamwork and collaboration forms the core, with the goal of achieving collective success. An innate positive attitude and leadership traits collectively foster a contagious atmosphere that contributes to a flourishing workplace setting.

Overview

3
3
years of professional experience

Work History

Server

Seagate Beach Club
01.2023 - 08.2023
  • Cultivated strong rapport with 50 club members and hotel guests, anticipating their preferences and exceeding their fine dining expectations per shift.
  • Skillfully operated Point of Sale (POS) system, ensuring accurate and efficient order processing, payment handling, and guest satisfaction.
  • Exhibited an exceptional level of professionalism and attention to detail, enhancing the overall dining experience for patrons.
  • Served food and beverages promptly with focused attention to customer needs

Membership Sales Representative

Purlife Fitness Centers
07.2022 - 12.2022
  • Actively pursued and engaged with 40 clients per day through in-person, phone, and email channels to generate and finalize sales leads.
  • Resolved challenging accounts, cultivating enduring rapport and amplifying revenue possibilities.
  • Executed effective sales strategies, elevating revenue beyond targets and achieving exceptional sales performance while ensuring client contentment through robust relationship-building, timely follow-up, and efficient issue resolution.

Medical Receptionist

Mountain Park Health Center
08.2020 - 06.2022
  • Maintained patient privacy within stringent HIPAA guidelines.
  • Updated patient insurance, demographics, and health history records.
  • Facilitated medical form completion, scheduled appointments, managed check-in/out, and processed payments for up to 100 daily patients.

Education

Bachelor of Liberal Studies - Communications

Arizona State University
Tempe, AZ
12.2023

Skills

  • Computer and Software Skills
  • Adaptability
  • Upselling and Sales Skills
  • Empathy and Compassion
  • Teamwork
  • Confidentiality
  • Telecommunication
  • Presentation and Appearance
  • Sales Techniques
  • Product Management
  • Consultative Selling Techniques
  • Sampling Techniques
  • Post-Sales Support
  • Cultural Sensitivity
  • Prioritizing Workflows

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Server

Seagate Beach Club
01.2023 - 08.2023

Membership Sales Representative

Purlife Fitness Centers
07.2022 - 12.2022

Medical Receptionist

Mountain Park Health Center
08.2020 - 06.2022

Bachelor of Liberal Studies - Communications

Arizona State University

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Serena Sedillo