Serena L Arrington

A dynamic, multi-faceted customer service professional with diverse experience in Hospitality, Call Center, Reception, and Bookkeeping functions. I am interested in opportunities for personal and professional growth with a progressive people-oriented organization. My long term career aspirations lead me to a more customer focused business where I can further grow my talents in an organization that respects and fosters individual achievements as part of a family/team goal. I have had diverse and quantifiable experience over the past 15 years with recognized and respected organizations within those industries, all with the mantra of a caring attitude and superior customer interaction and respect. Over this time, I have also been able to mentor and train newer employees to meet the needs of the customers in a fast paced and challenging environment. Highly regarded and recognized by supervisors and peers for exemplary performance under pressure, reliability, and organization.

• Attended Worcester North High School
• Achieved General Educational Development Certification
• Operational knowledge and excellent computer skills including typing, Word, Excel, Quickbooks, and PowerPoint
• Currently attending University of Phoenix- Paralegal Program