Serene DeReese
Summary
Resourceful professional with experience in customer service, digital marketing, photography, and health & wellness. Skilled in leveraging digital platforms to enhance engagement and drive service promotion. Committed to delivering outstanding results in high-pressure environments and fostering strong client relationships.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Team Member
Planet Fitness
Titusville, FL
08.2024 - Current
- Managed member check-ins and processed new sign-ups while providing informative tours for prospective clients to enhance member acquisition.
- Deliver exceptional front-desk service by welcoming guests, answering inquiries, and assisting members.
- Maintain gym cleanliness and uphold safety standards by sanitizing equipment and organizing common areas.
- Supported internal operations by restocking supplies, setting up promotions, and maintaining facility cleanliness to ensure a welcoming environment.
Ambassador
Parrish Medical Center
Titusville, FL
05.2022 - 03.2023
- Provided compassionate assistance to elderly and disabled patients, addressing individual needs.
- Collaborated with nurses and dietary staff to enhance patient satisfaction.
- Delivered meals to approximately 30+ patients per shift by managing orders and preparing trays.
- Maintained clean, sanitary food service stations, ensuring compliance with safety protocols.
Social Media Marketing Manager
Blackseed Fortress
Titusville, FL
03.2020 - 04.2022
- Managed social media accounts and online store presence on Instagram and Facebook to enhance brand awareness.
- Created and scheduled digital content, performed product photography, and wrote engaging captions to drive audience interaction.
- Designed website and marketing materials to promote brand visibility.
- Fulfilled online orders and tracked inventory while implementing data-driven strategies to increase online engagement.
Education
Associate of Arts -
Eastern Florida State College
Cocoa, FL 08.2025 - 06.2026
Skills
- Customer Service
- Point of Sale Management
- Stock Management
- Visual Merchandising
- Digital Marketing
- Social Media Management
- Email Marketing
- Website Management
- Content Creation
- Organizational & Time Management
- Leadership & Team Collaboration
- Communication
- Team collaboration
- Content creation
- Social media marketing
- Patient care
- Sales and marketing
- Leadership qualities
- Positive attitude
- Adaptability and flexibility
- Dependability and reliability
- Clear communication
Certification
- First Aid/CPR
- Certified Personal Trainer (CPT)
Timeline
Associate of Arts -
Eastern Florida State College
08.2025 - 06.2026
Team Member
Planet Fitness
08.2024 - Current
Ambassador
Parrish Medical Center
05.2022 - 03.2023
Social Media Marketing Manager
Blackseed Fortress
03.2020 - 04.2022