Sereniti Truss
Fayetteville,NC
Summary
Dynamic Administration Specialist at Shine Light with proven expertise in organization and customer service. Skilled in budget monitoring and adept at fostering client relationships. I excel in fast-paced environments and contribute to team success. Committed to enhancing community involvement through volunteer efforts, showcasing adaptability and strong communication skills.
Overview
4
4
years of professional experience
Work History
Administration Specialist
ShineLight Inc
Fayetteville, North Carolina
02.2025 - Current
- Managed office supplies inventory and ensured timely restocking.
- Coordinated schedules and meetings for team members and executives.
- Assisted in preparing reports and presentations for internal meetings.
- Maintained filing systems and organized documents for easy access.
- Handled incoming communications and directed inquiries to appropriate staff.
- Supported onboarding processes for new employees, providing necessary materials.
- Implemented improvements to administrative workflows for increased efficiency.
- Collaborated with cross-functional teams to streamline project coordination efforts.
- Prepared agendas for team meetings along with taking meeting minutes during sessions.
- Responded promptly to requests from internal customers in order to maintain good relations.
- Researched potential vendors or service providers to evaluate best options available.
- Compiled data for monthly performance reviews for all staff members.
- Monitored incoming mail flow; sorted items according to department specifications.
- Developed filing systems for paper and electronic documents, including archiving historical records.
- In addition to my daily responsibilities, I volunteer at autism awareness races and community events organized by ShineLight Inc., where I help support the individuals are served and ensure they have a positive and enjoyable experience. Through these experiences, I have developed patience, compassion, strong communication skills, and a genuine passion for helping children and individuals with developmental disabilities grow, succeed, and feel included.
Server
Cracker Barrell Old Country Store
Fayetteville, North Carolina
05.2022 - 02.2025
- Provided attentive service to enhance guest dining experiences.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Upsold menu items to increase sales and enhance guest satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Managed food and beverage orders using point-of-sale systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained cleanliness and organization of dining area throughout shifts.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared tables for service, ensuring proper settings and cleanliness.
- Assisted in training new servers on restaurant policies and procedures.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Supported training sessions for new servers by providing guidance and sharing best practices.
Education
Bachelor of Science - Biology
Fayetteville State University
Fayetteville, NC05-2028
High School Diploma -
Terry Sanford HighSchool
Fayetteville, NC06-2024
Skills
- Project management
- Project planning
- Effective communication
- Time management
- Recordkeeping
- Clerical support
- Office safety practices
- Training development
- Data analysis
- Research skills
- Problem-solving
- Attention to detail
- Training & Development
- Detail orientation
- Issue resolution
- Effective communication
- Customer support
- Active listening
- Remote office availability
- Project oversight
- Administrative procedures
- Information management
- Data analysis
- Communication
Languages
English
Native/ Bilingual
Accomplishments
- Dean's List- Fall 2025-2026
Affiliations
- Internship ( Veterinarian), Elizabethtown Veterinary Hospital
Timeline
Administration Specialist
ShineLight Inc
02.2025 - Current
Server
Cracker Barrell Old Country Store
05.2022 - 02.2025
Bachelor of Science - Biology
Fayetteville State University
High School Diploma -
Terry Sanford HighSchool