Rylin Chavarria
Las Vegas,NV
Summary
Hardworking and motivated Team Member. Ability to balance tasks, handle customer service issues and be a team player. Dedicated to working closely with coworkers to maximize productivity and optimize procedures. Great organizational skills.
Overview
4
4
years of professional experience
Work History
Senior Assistant Manager
WOW Carwash
Las Vegas, NV
07.2023 - Current
- Responsible for team members timesheets and submitting payroll
- Responsible for making weekly schedules
- Responsible for ordering and tracking heavy equipment
- Communicating with Owners and work related issues
Assistant Manager
WOW Carwash
Las Vegas, NV
03.2023 - 07.2024
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Directed and led employees and team members on effective operations, methods and procedures.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
Crew Member
WOW Carwash
Las Vegas, NV
09.2021 - 03.2023
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Operated cash register and processed cash, credit card and check payments.
- Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
- Maintained vacuums, pressure washers and [Type] equipment for car wash and self-service areas.
Team Member
Cinemark Theaters
Las Vegas, NV
11.2020 - 08.2021
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Processed admission payments and provided tickets.
- Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
- Took orders from customers cheerfully to maintain professional and welcoming appeal of snack area.
- Restocked condiments, service supplies and snack bar foods throughout shifts to stay ahead of customer demands.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV06.2021
Skills
- Safety understanding
- Money handling
- Basic math
- Customer service
- Opening and Closing Procedures
- Delegating Work
- Flexible Schedule
- Maintaining Required Compliance
Timeline
Senior Assistant Manager
WOW Carwash
07.2023 - Current
Assistant Manager
WOW Carwash
03.2023 - 07.2024
Crew Member
WOW Carwash
09.2021 - 03.2023
Team Member
Cinemark Theaters
11.2020 - 08.2021
High School Diploma -
Cimarron Memorial High School
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