Summary
Overview
Work History
Education
Skills
References
Timeline
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Serenity Cutshall

Weaverville,NC

Summary

As a compassionate Certified Nursing Assistant, I am dedicated to serving patients' medical and personal needs with diligence. My focus is on providing high-quality care to individuals of diverse backgrounds, ensuring patient safety, and enhancing satisfaction with facility services. I am a kind and energetic professional, recognized for my exceptional bedside manner and charting abilities. I excel in time management, offer a compassionate bedside manner, and possess keen observational skills. I am well-versed in mobility assistance and the hygiene needs of patients.

Overview

8
8
years of professional experience

Work History

Agency CNA

WORX Healthcare Staffing
Asheville, NC
11.2023 - Current
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Documented patient care services by charting in designated areas.
  • Adhered to infection control policies and procedures, ensuring a clean and safe environment for patients.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

CNA

LHC Group
Waynesville, NC
06.2020 - 03.2024
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Server

Bonnie & Clyde's Appalachian Cuisine
Marshall , NC
06.2018 - 04.2020
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.

Cashier/Customer Service Cashier

Tj Maxx Dept Store
Asheville , NC
01.2016 - 01.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Some College (No Degree) - Medical Office Administration

Asheville Buncombe Technical Community College
Asheville, NC
06-2025

Some College (No Degree) - Medical Billing & Coding

Asheville Buncombe Technical Community College
Asheville, NC
08-2024

High School Diploma -

Madison High School
Marshall, NC
06-2019

Skills

  • Complex Problem-Solving
  • Compassionate communication
  • Patient Care
  • Maintaining confidentiality
  • Care plan implementation
  • Medical terminology knowledge
  • Quality Assurance
  • HIPAA Compliance

References

References available upon request.

Timeline

Agency CNA

WORX Healthcare Staffing
11.2023 - Current

CNA

LHC Group
06.2020 - 03.2024

Server

Bonnie & Clyde's Appalachian Cuisine
06.2018 - 04.2020

Cashier/Customer Service Cashier

Tj Maxx Dept Store
01.2016 - 01.2018

Some College (No Degree) - Medical Office Administration

Asheville Buncombe Technical Community College

Some College (No Degree) - Medical Billing & Coding

Asheville Buncombe Technical Community College

High School Diploma -

Madison High School

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Serenity Cutshall