Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Serenity D'Argan

Pittsburgh,PA

Summary

Experienced customer service associate with over ten years of expertise in fast-paced work environments. Skilled in time management, problem-solving and building strong customer relationships. Adept at adapting quickly and mastering new skills to enhance team success and customer satisfaction. Thrives under pressure and egar to take on new challenges to enhance abilities while contributing to company growth and success.

Overview

10
10
years of professional experience

Work History

Sales Associate

Giant Eagle, Inc.
Pittsburgh, USA
04.2015 - Current
  • Greeted customers and provided exceptional customer service.
  • Responded to customer inquiries and resolved issues efficiently, enhancing customer satisfaction.
  • Supported customers by phone regarding store operations, products, promotions and orders.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Collaberated with team members to meet sales goals and improve store operations.

Grocery Stock Clerk

Giant Eagle, Inc.
Pittsburgh, USA
04.2015 - Current
  • Assisted in maintaining a clean and organized store environment, contributing to safety and efficiency.
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Stocked and rotated products to ensure in date and up to standard merchandise.
  • Provided excellent customer service by addressing inquiries promptly and courteously.
  • Collaborated with team members to accomplish tasks efficiently during busy hours.

Education

High School Diploma -

Pennsylvania Cyber Charter School
Pittsburgh, PA
06.2014

Skills

  • Computer and technology skills
  • Customer Service
  • Communication
  • Quick Learning
  • Multitasking
  • Phone Etiquette
  • Task Prioritization
  • Problem-solving

References

  • Matthew Nemeth, Manager, 412-225-4598
  • Christian Johnson, Department Leader, 412-716-2936

Timeline

Sales Associate

Giant Eagle, Inc.
04.2015 - Current

Grocery Stock Clerk

Giant Eagle, Inc.
04.2015 - Current

High School Diploma -

Pennsylvania Cyber Charter School
Serenity D'Argan