Serenity Fernando
Elk Grove,CA
Summary
Energetic hard worker with 4 year background in sales and customer service. Assesses customer needs and recommends targeted products and services. Personable trend expert and skincare guru with passion for industry advancements.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
02.2023 - 06.2024
- .Beauty Advisor who helped guests with finding various products, color matching, and buying products.
- Pursued client interactions and sales, immediately engaging with interested customers.
- Drove customer engagement and revenue development with well-planned and executed store events.
After School Program Leader
Santa Barbara School District
02.2022 - 06.2022
- After school elementary teacher in charge of program coordination and student learning.
- Conducted regular evaluations of program effectiveness, making improvements as necessary.
- Developed relationships with local organizations to secure resources and support for program.
Supervisor
Blenders
09.2021 - 02.2022
- Shift supervisor in charge of managing the floor and making drinks.
- Tracked employee performance to determine areas of strength and improvement.
- Evaluated staff performance, communicating feedback, and setting personal goals.
Education
AA in Sociology and Liberal Arts -
Santa Barbara City College
05.2022
Diploma -
Laguna Creek High School
05.2020
Skills
- Patient
- Detail-oriented
- Fast-learning and ambitious
- Team player
- Customer Engagement
- Organization and Multitasking
- Customer Service
- Client Relationship Building
- Products knowledge
- Sales proficiency
Awards
- Gained recognition for promoting high sales through various brands
- Sports Careers Academy Honors List, Laguna Creek High School
- Built, managed, and motivated high-performance teams
Timeline
Beauty Advisor
Ulta Beauty
02.2023 - 06.2024
After School Program Leader
Santa Barbara School District
02.2022 - 06.2022
Supervisor
Blenders
09.2021 - 02.2022
AA in Sociology and Liberal Arts -
Santa Barbara City College
Diploma -
Laguna Creek High School
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