Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Beauty Advisor
Ulta Beauty Inc.
Lakeland
10.2025 - Current
Assisted customers in selecting beauty products and services.
Provided product knowledge and recommendations to enhance customer experiences
Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Participated in team meetings to discuss sales strategies and product launches.
Sales Associate
Victoria's Secret & PINK
Lakeland
07.2025 - 11.2025
Assisted customers in selecting products and provided personalized recommendations.
Maintained store presentation by organizing merchandise and ensuring cleanliness.
Processed transactions accurately using point-of-sale systems.
Handled customer inquiries and resolved issues efficiently to ensure satisfaction.
Engaged in training sessions to improve product knowledge and sales techniques.