Serenity Finney
Fort Worth,TX
Summary
Knowledgeable with background in customer service. Proven ability to handle customer inquiries and resolve issues efficiently, enhancing client satisfaction. Demonstrated strong communication and problem-solving skills in fast-paced environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Crew Member/Cook
Arby's
- Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
- Cleaned and sanitized work areas, utensils and equipment.
- Trained and assisted new kitchen staff members.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
Daycare Teacher
Premier Christian Academy
07.2024 - Current
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Warehouse Associate
Amazon Warehouse
11.2023 - 09.2024
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained clean, orderly work environment free of hazards.
- Assisted in picking items from storage and placing them in carts to complete orders in a timely matter.
Team Member
Whataburger
04.2022 - 02.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
Team Member
Coco Shrimp
06.2021 - 11.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Education
High school diploma -
Boswell High School
05.2023
Skills
- Cash Handling
- Food Preparation
- Cashiering
- Host/Hostess
- Food Service
- Food Safety
- Customer service
- Cash register
- Time management
- Sales
- Basic math
- Phone etiquette
- Cooking
- Warehouse experience
- Writing skills
- Restaurant experience
- Computer skills
- Organizational skills
- Retail sales
- Data entry
- Communication skills
- Infant care
- Math
- Materials handling
- Typing
Certification
- Food Handler Certification
- Driver's License, 01/01/24, 11/01/31
Timeline
Daycare Teacher
Premier Christian Academy
07.2024 - Current
Warehouse Associate
Amazon Warehouse
11.2023 - 09.2024
Team Member
Whataburger
04.2022 - 02.2023
Team Member
Coco Shrimp
06.2021 - 11.2021
Crew Member/Cook
Arby's
High school diploma -
Boswell High School
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