Serenity Franklin
Dacula,GA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Student
Mill Creek High School
08.2022 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
- Formed study groups to support exam preparation.
- Supported teachers with classroom and lab preparations as requested.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Attended field trips with peers to study topics outside classroom.
- Helped fellow classmates succeed by tutoring when requested.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
House Sitter
Babysitting Service
01.2021 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
Student Volunteer
NOMO Nonprofit Organization
01.2023 - 04.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Improved efficiency in task completion by implementing innovative problem-solving techniques when faced with obstacles.
- Questioned customers to better understand needs and best solutions.
- Achieved successful fundraising goals through diligent planning, marketing, and networking efforts.
- Answered phones and provided callers with requested information.
- Coordinated with different service providers to meet clients' individual needs.
Peer Leader
Mill Creek High School
08.2022 - 05.2023
- Established a strong rapport with fellow students through consistent communication, empathy, and understanding, fostering trust within the peer community.
- Managed time efficiently while balancing multiple responsibilities as both a Peer Leader and full-time student.
- Served as a mentor for incoming students, offering personal insights and experiences to help them navigate college life successfully.
- Collaborated with faculty to identify areas of improvement in student engagement and provided valuable feedback for course enhancement.
- Enhanced peer collaboration by organizing team-building activities and fostering positive group dynamics.
- Developed stronger communication skills among peers through regular workshops and presentations.
- Facilitated peer tutoring sessions, resulting in improved academic performance for participating students.
- Promoted a safe and supportive environment by addressing conflicts between peers effectively and professionally.
Beta club
Mill Creek High School
08.2022 - 03.2023
- Contributed to increased customer satisfaction ratings by ensuring a high level of product performance and reliability.
- Provided training sessions for junior testers on best practice methodologies and tools used within the organization.
- Successfully met or exceeded all performance metrics set by management, demonstrating a strong commitment to excellence in beta testing operations.
- Assisted in reducing product release timeframes by diligently meeting testing deadlines.
- Participated in regular team meetings, sharing insights from testing activities and collaborating on action plans for improvements.
- Adapted quickly to changes in project scope or requirements, ensuring seamless transitions between different phases of testing.
Education
GED -
Mill Creek High School
Hoschton, GA05.2026
Skills
- Fast Learner
- Positive Attitude
- Time Management
- Attention to Detail
- Team Collaboration
- Active Listening
- Active Learning
- Energetic and Enthusiastic
- Customer Service
- Flexible Schedule
- Team Support
- Complex Problem-Solving
- Reading Comprehension
- Performance Improvement
- Team Development
- Critical Reflection
- Research
- Basic Housekeeping
- Presentation Development
- Safety Procedures
- Event Organization
- Call Response and Transfer
- Event Planning
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Student Volunteer
NOMO Nonprofit Organization
01.2023 - 04.2024
Student
Mill Creek High School
08.2022 - Current
Peer Leader
Mill Creek High School
08.2022 - 05.2023
Beta club
Mill Creek High School
08.2022 - 03.2023
House Sitter
Babysitting Service
01.2021 - Current
GED -
Mill Creek High School
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