Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Serenity Garrard

COLORADOSPRINGS,CO

Summary

Dedicated customer service professional with 3 years of experience in retail and team environments. Expertise in cash handling, customer communication, and daily operations support. Recognized as a temporary Team Leader/Key Holder at Petco, delivering reliable assistance and adapting swiftly to new challenges.

Overview

3
3
years of professional experience

Work History

team member/ temporary key holder

Petco Animal Supplies Inc.
COLORADOSPRINGS, CO
03.2025 - Current
  • Provide friendly and knowledgeable customer service.
  • Handle cash transactions and assist with daily deposits.
  • Temporarily led team as Key Holder, overseeing operations and additional responsibilities.
  • Assisted in store opening and closing procedures, ensuring smooth daily operations.
  • Collaborated with team members to complete tasks, enhancing overall customer experience.
  • Assisted customers with questions and product recommendations.
  • Worked directly with animals and helped maintain their care and well-being.
  • Adapted to new tasks efficiently and asked questions to ensure tasks were completed correctly.
  • Provided customer service in a fast-paced environment.

line cook/ cashier

Taco Bell Restaurant
COLORADOSPRINGS, CO
03.2024 - 03.2025
  • Prepared food while following safety and cleanliness procedures.
  • Worked efficiently as part of a team during busy periods.
  • Communicated with coworkers to keep daily operations running smoothly.
  • Multitasked and adapted quickly to changing situations.
  • Handled cash and processed customer transactions.

Education

Doherty Highschool
COLORADOSPRINGS, CO

Some College (No Degree) - Psychology

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Customer Service
  • Handling Customer Questions
  • Cash Handling & Deposits
  • Animal Care & Handling
  • Team Leadership
  • Teamwork
  • Quick adaptability
  • Working in Fast-Paced Environments
  • Communication
  • Organization
  • Time Management
  • Problem Solving

references

James Jordan - Men’s Wearhouse Store Manager

719-822-6655


Tabea Wells-Sadowski - Coworker at Petco

719-654-6846

Mandi Florea - former coworker

406-438-5719

Timeline

team member/ temporary key holder

Petco Animal Supplies Inc.
03.2025 - Current

line cook/ cashier

Taco Bell Restaurant
03.2024 - 03.2025

Doherty Highschool

Some College (No Degree) - Psychology

Pikes Peak Community College

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Serenity Garrard