Serenity Green
College Student
Summary
A dynamic professional with a background as a crew trainer and office assistant, having worked with Dr. H. R. Rizi, MD, and Raising Canes. Skilled in managing office activities and offering exceptional guidance to enhance staff performance. Adept at delivering outstanding customer service, conducting staff training, and demonstrating adaptability and leadership. Successfully boosted teamwork, resulting in significant improvements in efficiency and service quality.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Raising Canes
07.2021 - Current
- Mentoring employees to improve performance, food safety, and excellent customer service.
- Facilitating open communication between crew members, promoting teamwork and collaboration.
- Setting a positive example for team members by providing high-quality, efficient service.
- Teaching and providing feedback for new crew to enhance skills needed to improve on.
- Updating and maintaining knowledge of all positions in the restaurant.
- Greeting customers and providing friendly service to create a welcoming environment.
- Setting up the restaurant for opening and upholding store image to its standards.
Office Assistant
Dr. H R. Rizi,MD
06.2021 - 09.2021
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Kept office stocked with supplies and other resources.
- Answered phone calls and managed schedules with patients.
- Assisted in patient care accommodation
Education
AA: General Studies: Social & Behavioral Sciences -
El Camino College
Torrance, CA07.2025
High School Diploma -
North High School
Torrance, CA06.2021
Skills
- Active listener and communicator
- Leadership skills
- Quick problem solver
- Feedback delivery
- Employee training
- Three year experience in customer service
- Experience with POS systems
- Adaptability
- Quick learner
- Employee relations
- Public speaking
- Teamwork and collaboration
Timeline
Crew Trainer
Raising Canes
07.2021 - Current
Office Assistant
Dr. H R. Rizi,MD
06.2021 - 09.2021
AA: General Studies: Social & Behavioral Sciences -
El Camino College
High School Diploma -
North High School
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