Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Serenity Gryzik

Harvest,AL

Summary

Proven to excel in customer engagement and POS system operation, I leveraged my skills at Cinemark to ensure 100% accuracy on the till and enhance the shopping experience. My adeptness in sales techniques and interpersonal relations significantly contributed to maintaining positive customer and team relationships, showcasing my ability to drive satisfaction and efficiency.

Overview

2
2
years of professional experience

Work History

Floor Associate

Cinemark
Huntsville, AL
03.2024 - Current
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • 100% accuracy on till

  • Recognized security risks to properly handle situations.
  • Performed ushering duties and assisted handicapped customers with seating.
  • Answered customer questions and concerns regarding tickets, pricing and promotions.
  • Managed cash and credit transactions and balanced registers after shifts.
  • Maintained positive working relationship with fellow staff and management.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.

Grocery Bagger

Publix
Huntsville, AL
02.2023 - 03.2024
  • Utilized knowledge of store layout to assist customers in finding products or sections.
  • Educated customers on store's bagging policies, including options for reusable bags.
  • Engaged in continuous training on new products and bagging techniques to improve service.
  • Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
  • Checked prices and pulled product for customers.
  • Transported packages to customers' vehicles.
  • Participated in available training courses to improve sales skills and product knowledge.

Education

High School Diploma -

Sparkman Highschool
2616 Jeff Rd, Harvest
05-2026

Skills

  • sales techniques
  • POS system operation
  • Cash handling proficiency
  • Returns and exchanges
  • Shelf stocking
  • Pricing accuracy
  • Workplace safety
  • Display arrangement
  • Interpersonal relations
  • Merchandising strategies
  • Customer engagement
  • Store maintenance

Affiliations

  • I own horses
  • I work at a barn on free times

Accomplishments

  • I am a treasurer for Skills USA
  • I am duel enrolled for Drake State College

Timeline

Floor Associate

Cinemark
03.2024 - Current

Grocery Bagger

Publix
02.2023 - 03.2024

High School Diploma -

Sparkman Highschool

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Serenity Gryzik