Serenity J. Carpio
Palmdale,CA
Summary
Customer-focused Retail Associate and food handler with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cinema Worker
Cinemark Theaters
12.2021 - 07.2023
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Checked IDs for age-restricted shows in compliance with regulations.
- Handled money
- Worked with other staff members for smooth theater operations.
- Performed routine inspections of theater to identify safety hazards.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Retail Sales Associate
99 Cents Only Stores
06.2021 - 10.2021
- Cashier - Handled money
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier
Coopers Hardware
02.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Antelope Valley College
Lancaster, CASkills
- Customer Service
- Food Handler
- Friendly and Outgoing
- Teamwork and Collaboration
- Listening Skills
- Problem-Solving
- Reliable and Punctual
- Time Management
- Team Player Mentality
- Excellent Communication
Certification
Food Handlers
Timeline
Cinema Worker
Cinemark Theaters
12.2021 - 07.2023
Retail Sales Associate
99 Cents Only Stores
06.2021 - 10.2021
Cashier
Coopers Hardware
02.2021 - 04.2021
Antelope Valley College
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