SERENITY MANCINI
Lemoore,CA
Summary
Having over a decade of work experience, I am dedicated to providing excellent customer service by applying a strong skill set of formal communication, both personal and business based. I have learned that professional concise communication paired with kindness and understanding yields great results. I am able to adapt quickly when learning new skills and I thrive in a fast-paced environment because of this, I have ability to stay highly motivated. With an exceptional work ethic and positive outlook on any job, I believe any opportunity to learn should never be wasted.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker
Spuds Restaurant And Pub
Lemoore, CA
04.2020 - Current
- Utilize point-of-sale systems for taking orders from customers.
- Maintain cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Ensured cleanliness and efficiency in dish bussing responsibilities as well as dish washing duties.
Barista
Starbucks
Lemoore, CA
04.2019 - 09.2023
- Delivered exceptional customer experience.
- Developed strong skills in handling transactions and managing customer orders.
- Exhibited a strong understanding of coffee equipment and skillfully crafted a variety of espresso-based beverages.
- Knowledge of Starbucks products, including coffee blends, brewing methods, and seasonal offerings.
Lead Sales Clerk
Sinclair Gas Station
Lemoore, CA
06.2020 - 04.2021
- Greeted customers entering the gas station and provided assistance when needed.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Operated cash register to process transactions accurately and efficiently.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
Education
High School Diploma -
Damonte Ranch High School
Reno, NV06-2017
Some College (No Degree) - General Studies
Truckee Meadows Community College
Reno, NVSkills
- Proficient communication skills
- Knowledge of cash handling in digital interface, retail sales business and residential product sales
- Customer relations
- Team Oriented
- Productivity and Efficiency
- Cleaning and sanitation
- Working Quickly in a Fast Paced Environment
Certification
- Serve Safe Certification
Affiliations
- Organizational skills such a decluttering and labeling and sorting.
References
References available upon request.
Timeline
Lead Sales Clerk
Sinclair Gas Station
06.2020 - 04.2021
Food Service Worker
Spuds Restaurant And Pub
04.2020 - Current
Barista
Starbucks
04.2019 - 09.2023
High School Diploma -
Damonte Ranch High School
Some College (No Degree) - General Studies
Truckee Meadows Community College
Similar Profiles
Benjamin MillardBenjamin Millard
Cook's Assistant at KING OF SPUDSCook's Assistant at KING OF SPUDS
Alyssa BowlesAlyssa Bowles
Server at The Shady Restaurant and PubServer at The Shady Restaurant and Pub
Mattea Nicolini-MitchemMattea Nicolini-Mitchem
Restaurant Hostess at Legends of Notre Dame Restaurant and Alehouse PubRestaurant Hostess at Legends of Notre Dame Restaurant and Alehouse Pub
Brenda MedinaBrenda Medina
Preschool Bilingual Paraprofessional Substitute at Laton Joint Unified/Early Learning CenterPreschool Bilingual Paraprofessional Substitute at Laton Joint Unified/Early Learning Center
Dawson ScottDawson Scott
IT Technical Support Specialist at Aria Community Health CenterIT Technical Support Specialist at Aria Community Health Center