Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Serenity Metz

South Charleston,West Virginia

Summary

Dedicated to excel in any field of work. Easily able to adapt and pick up on new skills. Always ready to go above and beyond. Take great pride and joy in customer service skills.

Overview

13
13
years of professional experience

Work History

Teachers Assistant

Bible Center Preschool
03.2023 - 05.2023
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.
  • Documented student progress and communicated with parents to keep informed.

Lead Teacher

New Beginning Learning Academy
10.2022 - 01.2023
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Picker

Krogers Grocery Store
06.2020 - 09.2020
  • Worked fast to meet assigned daily picking quotas.
  • Used scanners to track orders and verify accuracy.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Sorted and organized items in designated areas for easy access.
  • Time management.
  • Utilized Customer service skills.

Bartender

Round Table Tavern
07.2019 - 02.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Ability to defuse tense situations.

Lead Associate

Wawa
02.2016 - 05.2018
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Followed food and drink safety regulations.
  • Food and drink preparation.
  • Responsible for cash handling and running register.
  • Responsible for daily facility maintenance.
  • Displayed excellent customer service and care skills.
  • Time, shift, and inventory management.
  • Attended regular employee training.

Babysitter

Self Employed
04.2010 - 04.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Assisted children with homework assignments and special projects across different subjects.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Taught children basic life skills, manners and personal hygiene.
  • Worked with ages 0-12, and multiple ages at once.

Cleaner

Self Employed
01.2017 - 02.2019
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Education

Clearview Regional High School
Mullica Hill, NJ

High School Diploma -

Pennsville Memorial High School
Pennsville, NJ
06.2016

Skills

  • Time management
  • Reliability
  • Trustworthiness
  • Customer service
  • Friendliness
  • Positive attitude
  • Ability to multitask
  • Employee Supervision
  • Client Relationship Management
  • Works well with electronics and social media

Additional Information

Years of volunteer work in feeding homeless, cleaning churches, special education programs, and more.


Timeline

Teachers Assistant

Bible Center Preschool
03.2023 - 05.2023

Lead Teacher

New Beginning Learning Academy
10.2022 - 01.2023

Picker

Krogers Grocery Store
06.2020 - 09.2020

Bartender

Round Table Tavern
07.2019 - 02.2021

Cleaner

Self Employed
01.2017 - 02.2019

Lead Associate

Wawa
02.2016 - 05.2018

Babysitter

Self Employed
04.2010 - 04.2022

Clearview Regional High School

High School Diploma -

Pennsville Memorial High School

Similar Profiles

CREATE PROFILE
Serenity Metz