Serenity Mitchell
Longview,TX
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Hibbett Sporting Goods
Longview, TX
06.2023 - 05.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled customer complaints in a professional manner.
Cashier
Jucy's Taco
Longview, TX
06.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Some College (No Degree) - Radiology Technology
University of Louisiana At Monroe
Monroe, LASkills
- Customer Service
- Money Handling
- Regulatory Compliance
- Order Processing
- Display Setup
- Transaction Processing
- Merchandise Display
- Retail merchandising expertise
- Teamwork
- Trend Awareness
Certification
- CPR Certified
- First Aid Certified
Timeline
Retail Sales Associate
Hibbett Sporting Goods
06.2023 - 05.2024
Cashier
Jucy's Taco
06.2023 - 05.2024
Some College (No Degree) - Radiology Technology
University of Louisiana At Monroe
Similar Profiles
Luis JassoLuis Jasso
District Sales Manager at Hibbett Sporting GoodsDistrict Sales Manager at Hibbett Sporting Goods
Riley BruceRiley Bruce
Assistant Manager at Hibbett Sporting GoodsAssistant Manager at Hibbett Sporting Goods
Shamika LawsonShamika Lawson
Store Manager at Hibbett Sporting GoodsStore Manager at Hibbett Sporting Goods
Joshua DanielJoshua Daniel
Warehouse Team Member at Hibbett Sporting GoodsWarehouse Team Member at Hibbett Sporting Goods
Mary ScottMary Scott
Assistant Martial Arts Instructor at Longview Martial Arts AcademyAssistant Martial Arts Instructor at Longview Martial Arts Academy