Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
Serenity White

Serenity White

Racine,WI

Summary

I am a hard working 19 year old and driven individual who isn’t afraid to face a challenge. I’m passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn’t believe in misleading other people and tries to be fair in everything I do. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.

Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.

Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Skilled insurance agent with focus on customer service and policy management. Experience includes building client relationships, advising on coverage options, and maintaining up-to-date knowledge of industry changes. Strong problem-solving skills combined with ability to negotiate successfully have consistently contributed to team success. Noted for bringing creative solutions to complex situations in past roles.

Outgoing student pursuing flexible Full-time employment with weekend and evening shift options.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

4
4
years of professional experience

Work History

Lead Security Officer

Allied Universal Security Services
Pleasant Prairie, Wisconsin
08.2024 - Current
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Monitored CCTV cameras and other surveillance equipment.
  • Developed policies related to safety and security operations.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Maintained high levels of alertness throughout shifts.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Coordinated emergency response plans in the event of a breach or incident.

Caregiver

Home Helpers LLC
Burlington, Wisconsin
06.2024 - Current
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Consulted with client care team to continually update care plans.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to doctors' appointments and social outings.
  • Laundered clothing and bedding to prevent infection.
  • Organized oral medications for clients following dosage and schedule requirements.

Crew Member

McDonald's
Racine
10.2020 - 10.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Took orders from patrons and input selections into store computer system.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Informed customers about daily specials in an engaging manner.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Wiped down tables and equipment, swept and refilled stock.

Education

GED -

Gateway Technical College
Racine, WI
06-2024

Skills

  • Incident response
  • Access control
  • Surveillance techniques
  • Security systems expertise
  • Patient hygiene assistance
  • Toileting assistance
  • Vital signs monitoring
  • Dressing assistance
  • HIPAA compliance
  • Flexibility and adaptability
  • Attention to detail
  • Health monitoring
  • Problem-solving
  • Active listening
  • Emotional support
  • Patient care
  • Cooking
  • Leadership qualities
  • Cleaning and sanitizing
  • Order management
  • Equipment maintenance
  • Diversity awareness
  • Safety awareness
  • Multitasking and organization
  • Food running
  • Interactive communication skills
  • Crew leadership
  • Time management
  • Cash register operation
  • Cash handling

Education and Training

Racine, WI

Timeline

Lead Security Officer

Allied Universal Security Services
08.2024 - Current

Caregiver

Home Helpers LLC
06.2024 - Current

Crew Member

McDonald's
10.2020 - 10.2023

GED -

Gateway Technical College
Serenity White