Serge Bayala Kandolo
Omaha,NE
Summary
Reliable, service-focused nursing professional with excellent patient-care and charting skills gained through 15 months of experience as a CNA. Productive and ambitious Legal Secretary with 3 years of experience positively embracing challenges, exhibiting tact, and maintaining efficient processes. Hardworking Secretary with 3 years of experience providing quick and efficient service to customers, accompanied by a proven track record of professionalism and maintaining a welcoming environment. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Licence Pratical Nurse
Maple Crest Health Center
07.2023 - Current
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
CNA
Physician's Choice Homecare
03.2021 - 09.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
CNA
Maxim Healthcare Services
02.2020 - 03.2021
- Measuring vital signs, Cleaning and dressing of wounds, Handling a bedpan, Oral and dental care, Perineal care, Transferring patient with Hoyer lift, Medication management, Meal preparation, Care for patient with dementia, patients using oxygen, Repositioning patients, Feeding patients, Managing patient hygiene
- Assisted patients with daily living activities, promoting independence and dignity.
- Reduced patient stress levels through effective communication and active listening skills.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Team Member
Taco Bell
09.2019 - 03.2020
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen, Cleaned and sanitized work areas throughout hours of operation, Kept work areas clean, organized and safe to promote efficiency, Contributed to team success by completing jobs quickly and accurately, Distributed food to wait staff quickly to provide excellent customer satisfaction
Assistant of Direction
Mutuality Woman and Development
06.2015 - 12.2018
- Trained and mentored new employees on industry practices and business operations, Led team of 200 professionals in special projects and daily operations
Nursing Assistant
Home Kisito
05.2013 - 06.2015
- Developed rapport to create safe and trusting environment for care, Assisted patients with dressing, grooming and feeding needs, Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops, Completed entries in logbooks, journals and care plans to document accurately report patient progress
Education
Associate of Science - Nursing
Metropolitan Community College
Omaha, NE02.2024
Associate: Secretary -
University of Koudougou (IUT)
Koudougou, Burkina Faso10.2012
Skills
- Verbal and written communication
- Vital Signs & Patient Monitoring
- Attention to detail
- Medication Administration
- Privacy / HIPAA Regulations
- Patient Advocacy and Support
- Patient Care & Safety
- Active listening skills
- MS Office Suite
- Direct Patient Care
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Certification
- Certified Nurse’s Assistant
- Certified Medication Aide
- CPR
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licence Pratical Nurse
Maple Crest Health Center
07.2023 - Current
CNA
Physician's Choice Homecare
03.2021 - 09.2023
CNA
Maxim Healthcare Services
02.2020 - 03.2021
Team Member
Taco Bell
09.2019 - 03.2020
Assistant of Direction
Mutuality Woman and Development
06.2015 - 12.2018
Nursing Assistant
Home Kisito
05.2013 - 06.2015
Associate of Science - Nursing
Metropolitan Community College
Associate: Secretary -
University of Koudougou (IUT)
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