Serge Brignolle
Revere,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bus Operator
MBTA
Boston, MA
06.2025 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Operated transit buses safely and efficiently, adhering to schedules and routes.
- Assisted passengers with boarding and alighting, providing excellent customer service.
Head Middle School Co'ed Soccer Coach
Neighborhood House Charter School
Boston, MA
09.2023 - Current
Behavioral Aide
Neighborhood House Charter School
Boston, MA
08.2023 - Current
- Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
- Maintained accurate records of student progress and interventions, ensuring data-driven decision making for support strategies.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
Shift Manager
Shaws Supermarket
Randolph, MA
11.2020 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into as team.
- Scheduled staff to establish adequate coverage during peak business hours.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Neighborhood House Charter School
Boston, MA06-2022
Skills
- Individualized Planning
- Patience and understanding
- Friendly, Positive Attitude
- Customer Service
- Computer Skills
- Defensive driving
- Safe driving practices
Affiliations
- Profound Gentleman
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Bus Operator
MBTA
06.2025 - Current
Head Middle School Co'ed Soccer Coach
Neighborhood House Charter School
09.2023 - Current
Behavioral Aide
Neighborhood House Charter School
08.2023 - Current
Shift Manager
Shaws Supermarket
11.2020 - 08.2022
High School Diploma -
Neighborhood House Charter School