Serge Ndzana
Orlando
Summary
Dynamic Loss Prevention Officer with Allied Universal Security Services, skilled in theft prevention and incident reporting. Proven ability to enhance security measures and foster compliance among staff. Strong investigative skills complemented by a commitment to maintaining a safe environment, resulting in reduced security breaches and improved overall safety.
Professional with focus on loss prevention. Proven track record in reducing shrinkage and enhancing asset protection through vigilant monitoring and strategic intervention. Strong team player with effective communication skills and adaptability to evolving security needs. Adept at implementing policies and procedures to safeguard company assets while maintaining secure and productive environment.
Overview
15
15
years of professional experience
Work History
Loss Prevention Officer
Allied Universal Security Services
02.2022 - 03.2025
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
Assembly Line Worker
Complete Labor Staffing
07.2018 - 12.2021
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Caretaker
Busy Personally Care Home
01.2010 - 03.2021
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Promoted culture of respect and empathy, leading by example and setting positive tone.
- Enhanced living spaces, leading regular maintenance and repair efforts.
- Increased resident satisfaction, listening to feedback and making necessary adjustments.
- Improved property security with implementation of updated surveillance system.
Education
High School Diploma -
Osborn High School
Marietta, GA06-1998
Skills
- Theft prevention
- CCTV monitoring
- Incident reporting
- Investigations
Timeline
Loss Prevention Officer
Allied Universal Security Services
02.2022 - 03.2025
Assembly Line Worker
Complete Labor Staffing
07.2018 - 12.2021
Caretaker
Busy Personally Care Home
01.2010 - 03.2021
High School Diploma -
Osborn High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
Deafa AfrinDeafa Afrin
Lead Teacher at Young Innovators AcademyLead Teacher at Young Innovators Academy