Sergeline Pierre
East Stroudsburg,PA
Overview
3
3
years of professional experience
Work History
Activity Leader
EF Academy - Thornwood
Thornwood, NY
06.2024 - Current
- Organized and facilitated games, activities, and craft projects to keep children engaged in a fun learning environment.
- Collaborated with other staff members to plan special events such as field trips or holiday celebrations.
- Supervised students during outdoor and indoor activities.
- Created a warm atmosphere where children felt comfortable expressing themselves freely.
- Provided guidance on safety procedures to ensure the well-being of all participants.
- Encouraged positive behavior among participants through verbal praise and rewards.
Retail Sales Associate
Polo Ralph Lauren
Tannersville, PA
04.2022 - 06.2024
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
To-Go Specialist
Red Robin
Bartonsville, PA
05.2021 - 04.2022
- Double-checked meals placed in window against customer tickets for accuracy.
- Participated in ongoing training to enhance job skills and knowledge.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supported serving staff in delivering accurate and well-presented food orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
Stroudsburg High School
Skills
- COMPUTER SKILLS
- Microsoft Office: PowerPoint, Outlook Word
- Customer Service
- Loss Prevention
- Friendly and Outgoing
- Interpersonal and Written Communication
- Conflict Resolution
- POS System Operations
- Customer Needs Assessment
- Cash Handling
- Retail Sales
- Activity Planning
- Relationship Building
Interests
Volunteered work at a food pantry, conventions, and libraries ACTIVITIES Book Club, Spring 2018 Karak Dance Ministry 2017 - Present Volunteered ministering at different located church to raise money
Timeline
Activity Leader
EF Academy - Thornwood
06.2024 - Current
Retail Sales Associate
Polo Ralph Lauren
04.2022 - 06.2024
To-Go Specialist
Red Robin
05.2021 - 04.2022
Stroudsburg High School
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