Sergine Felix
Brooklyn,NY
Summary
Highly motivated and detailed-oriented candidate with a passion for utilizing data to solve complex problems and drive business growth. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Campus Operations Manager
General Assembly
11.2021 - Current
- Met with Leadership and C Level Executives weekly to create and administer policy.
- Analyzed spending data using statistical and programming methods, saving the company $6,000 in operational expenses for Q3.
- Conducted statistical analysis and created visualizations to communicate findings to stakeholders.
- Managed over 100 projects, generated reports and obtained data to develop analytics on key performance and operational metrics.
- Audited internal data and processes to identify and improve campus engagement, Budgeting, and Forecasting.
Front Lines Lead
General Assembly
05.2018 - 11.2021
- Collaborated with cross-functional teams to identify opportunities to improve current processes.
- Supervised a team of 5 Front Lines Associates and drove high performance from the team to establish an all-star student experience.
- Analyzed and improved organizational processes and workflows.
Education
Bachelor of Science - Criminal Justice And Management
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2017
Skills
- Data Retrieval
- Google Suite
- Sharepoint
- Microsoft Word, Excel, Powerpoint
- Business Decision Making
- Salesforce
- Asana
- Data Cleaning
- Tableau
- SQL
- PGAdmin
Projects
Kickstarter Campaign
- Aggregated and cleaned data to create recommendations on how to create a successful Kickstarter campaign.
- Summarized relevant numbers for various data points and interpreted the reasons for these numbers through Tableau.
Iowa Liquor Sales
- Analyzed consumer purchasing data in order to make smarter decisions about upcoming campaigns and allocating a marketing budget.
- Uploaded the database into a MySQL server, then transformed and cleaned the data in Power Query Editor.
- Provided recommendations with predicted outcomes and identified action items.
Certification
- Data Analytics, General Assembly - 11/2022
Timeline
Campus Operations Manager
General Assembly
11.2021 - Current
Front Lines Lead
General Assembly
05.2018 - 11.2021
Bachelor of Science - Criminal Justice And Management
John Jay College of Criminal Justice of The City University of New York
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