Sergio Alarcon
Miami
Summary
To apply for a challenging position that will give me the opportunity for advancement while contributing to the company's goals.
A highly motivated, experienced professional with skills in Sales, Management, Advertising, and Internet services.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Salesman
Palace Interior blinds
08.2020 - Current
- Salesman shades
Salesman
Next Design
02.2015 - 08.2020
- Company Overview: windows treatment
- Salesman sell shades, blinds to Hotels, offices and houses
- Windows treatment
Manager
Bloomingdale’s
09.2013 - 02.2015
- Company Overview: Manager Jo Malone perfumes
- Daily operations, this includes business planning, customer service, sales, loss prevention, financial goals, maintaining budgets, implementing company policies and procedures, hire, train and supervise staff and payroll
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Manager of 3 stores
Duty Free Americas
10.2010 - 08.2013
- Company Overview: Miami Airport
- Daily operations, this includes business planning, customer service, sales, loss prevention, financial goals, maintaining budgets, implementing company policies and procedures, hire, train and supervise staff and payroll
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Manager
Florida Scents
11.2006 - 01.2010
- Sales of air fresheners, automatic soap dispensers and urinals
- Resolve customer complaints regarding sales and service
- Oversee regional and local sales managers and their staffs
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Determine price schedules and discount rates
Manager
Patel Electronics
11.2002 - 01.2006
- Responsible for supervising electronics sales
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Review operational records and reports to project sales and determine profitability
- Monitor customer preferences to determine focus of sales efforts.
Manager/Sales
Dolphins electronics
05.2000 - 10.2002
- Responsible of electronics sales
- Customer service management
- Supervising employees
- Develop new sales strategies
Manager
Rio trading -New York
05.1997 - 04.2000
- Responsible of electronics sales and luggage
- Customer service
- Create strategies and presentations
- Supervising employees
Skills
- Sales and marketing strategies
- Team leadership
- Sales coaching
- Customer relationship building
Education - Other Courses
Realtor
Certification
Realtor
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
English
Full Professional
Timeline
Salesman
Palace Interior blinds
08.2020 - Current
Salesman
Next Design
02.2015 - 08.2020
Manager
Bloomingdale’s
09.2013 - 02.2015
Manager of 3 stores
Duty Free Americas
10.2010 - 08.2013
Manager
Florida Scents
11.2006 - 01.2010
Manager
Patel Electronics
11.2002 - 01.2006
Manager/Sales
Dolphins electronics
05.2000 - 10.2002
Manager
Rio trading -New York
05.1997 - 04.2000
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