Sergio Andrade
San Angelo
Summary
Versatile and results-driven professional with a strong background in operational efficiency and customer service excellence, notably at Shannon Medical Center. Demonstrated success in enhancing workplace organization and cleanliness, alongside fostering positive client relationships. Skilled in multitasking and proficient in Microsoft, with a bilingual capability, contributing to improved team performance and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Stock Clerk
Shannon Medical Center
08.2015 - Current
- Aided in warehouse space optimization through strategic reorganization of stored products for easier access.
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Stocked merchandise, clearly labeling items, and arranging alphabetically.
Print Shop Specialist
Shannon Medical Center
01.2024 - 08.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Certified Nursing Assistant
Arbor Terrace
09.2018 - 04.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Custodial Maintenance Worker
SAISD
09.2016 - 07.2018
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
Maintenance Runner
Shannon Medical Center
06.2000 - 08.2016
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Education
High School Diploma -
Lake View High School
San Angelo, TX05-1997
Skills
- Stocking
- Product organization
- Workplace cleanliness
- Product restocking
- Customer Service
- Bilingual
- Multi tasking
- Proficient in Microsoft
- Excellent Telephone etiquette
Languages
Spanish
Native or Bilingual
Timeline
Print Shop Specialist
Shannon Medical Center
01.2024 - 08.2024
Certified Nursing Assistant
Arbor Terrace
09.2018 - 04.2020
Custodial Maintenance Worker
SAISD
09.2016 - 07.2018
Stock Clerk
Shannon Medical Center
08.2015 - Current
Maintenance Runner
Shannon Medical Center
06.2000 - 08.2016
High School Diploma -
Lake View High School
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