Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sergio Burgara

Albuquerque,NM

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options

Overview

10
10
years of professional experience
1
1
Certification

Work History

Driver

Doordash
02.2019 - Current
  • Delivered goods and services to customers on time and in excellent condition.

Customer Service Representative

Nusenda Credit Union
11.2023 - 06.2024
  • Provided customer service to customer calling in about their bank accounts.

Tire Technician

PEERLESS TIRES 4 LESS
11.2022 - 11.2023
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.

Customer Service Desk Associate

Lowe's Home Improvement
03.2022 - 11.2022
  • Delivering customer service to every customer and creating welcoming, positive experiences.

Customer Service Representative

Southwest Airlines
11.2021 - 02.2022
  • Provide customer service to customers calling in assisting with flight reservations.

Smiths Food And Drug - Replenishment Associate

Education And Training
03.2020 - 11.2021
  • Provide customer service restocked end caps, displays and racks with new merchandise.

Customer Care Representative

Alliance Data
09.2018 - 09.2019
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Customer Service Representative

Lowes
04.2014 - 08.2018
  • Provided customer service and set up service calls for product, De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

GED -

Los Angeles Job Corp
Los Angeles, CA
10.1999

Skills

  • Bilingual
  • Computer Skills
  • Tire Service
  • Delivery Driver Experience
  • Cash Handling
  • Computer Literacy
  • Customer service abilities
  • Computer Operation

Certification

Driver's License

Timeline

Customer Service Representative

Nusenda Credit Union
11.2023 - 06.2024

Tire Technician

PEERLESS TIRES 4 LESS
11.2022 - 11.2023

Customer Service Desk Associate

Lowe's Home Improvement
03.2022 - 11.2022

Customer Service Representative

Southwest Airlines
11.2021 - 02.2022

Smiths Food And Drug - Replenishment Associate

Education And Training
03.2020 - 11.2021

Driver

Doordash
02.2019 - Current

Customer Care Representative

Alliance Data
09.2018 - 09.2019

Customer Service Representative

Lowes
04.2014 - 08.2018

GED -

Los Angeles Job Corp

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Sergio Burgara