Sergio Carmona
San Diego
Summary
Dynamic Kitchen Team Captain at Chick-fil-A with proven competence in employee training and food safety compliance. Recognized for exceptional communication and problem-solving skills, promoting teamwork and enhancing operational efficiency. Committed to delivering high-quality service and facilitating skill development among team members, ensuring a positive dining experience for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Team Captain
Chick-Fil-A
San Diego
03.2023 - Current
- Skilled in operating kitchen equipment and utensils, ensuring efficiency and safety in daily operations.
- Supported colleagues by offering assistance and sharing knowledge to achieve common goals.
- Communicated effectively with team members to ensure an efficient workflow and smooth collaboration.
- Recognized by supervisors for exceptional dedication, and commitment to achieving desired outcomes.
- Food Preparation: Prepared and cooked food items according to Chick-fil-A’s high-quality standards.
- Teamwork and Collaboration: Collaborated with team members to maintain a clean, efficient work environment.
- Explained goals and expectations required of trainees.
- Developed and delivered comprehensive training programs for new hires, ensuring a smooth onboarding process.
- Utilized a variety of instructional methods, such as presentations, demonstrations, and hands-on activities, to enhance the learning experience.
- Evaluated trainee performance through assessments and provided constructive feedback to facilitate skill development.
- Identified skill gaps within the team, and coordinated training sessions to enhance overall capabilities.
Team Member
Checkers/Rally's
San Diego
03.2022 - 10.2022
- Excellent communication skills, demonstrated through effective collaboration with team members.
- Strong problem-solving abilities, with the ability to contribute innovative ideas and solutions.
- Cash handling: Proficient in handling cash transactions accurately and efficiently.
- Food safety: Adhered to strict food safety guidelines, maintaining a clean and sanitized work environment.
- Teamwork: Collaborated with a diverse team to achieve operational goals effectively and efficiently.
- Customer service: Provided exceptional service to customers, ensuring a positive dining experience.
Education
High School Diploma -
San Ysidro High School
San Diego, CA06.2023
Skills
- Time management
- Adaptability
- Collaborative
- Problem-solving
- Communication
- Decision Making
- Critical thinking
- Patience
- Food safety compliance
- Employee training
- Team coordination
- Customer service
- Performance evaluation
References
- Ellie Jenkins, Store Assistant Director, Chick-Fil-A, San Diego, CA, (314)-601-1891, ellie@cfaovh.com, Leader/Management
- Elisabeth Savoca, Store Assistant Director, Chick-Fil-A, San Diego, CA, (619)-616-9901, Elisabeth@cfaovh.com, Leader/Management
- Bryan Gonzales, Team member Trainer, Chick-Fil-A, San Diego, CA, (314)-583-8292, bryang288@gmail.com, Coworker
Personal Information
- Date of Birth: 12/31/04
- Nationality: American
Accomplishments
- Excellence awards
- Earned captain role in one-year
Certification
- AAA Food Handler Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Kitchen Team Captain
Chick-Fil-A
03.2023 - Current
Team Member
Checkers/Rally's
03.2022 - 10.2022
High School Diploma -
San Ysidro High School