Sergio Carrillo Rodriguez
Carrillo Enterprise LLC
PHOENIX,AZ
2
Languages
1
Certification
11
years of professional experience
Dependable logistics and customer service oriented. Recognized for a positive attitude, multi-tasking, and the ability to keep daily operations moving smoothly. Ability to work in fast or slow paced environments while maintaining accuracy and attention to detail.
Work History
Shipping Clerk
5 Years 11 Months- Coordinated carrier pickups, scheduled freight deliveries, and tracked shipment status for timely dispatch.
- Prepared outbound shipments, verified packing lists, and matched orders to customer specifications.
- Completed bills of lading, shipping labels, and required documentation with accurate data entry.
- Inspected packaged product for quantity and condition before release from shipping area.
Franchise Partner
9 Years 11 Months- Directed franchise operations, aligning daily execution with brand standards and service expectations.
- Managed P&L performance, controlling costs and improving profitability through disciplined oversight.
- Contacted customers on follow up calls to improve daily operations.
- Recruited, trained, and coached staff to support customer service and productivity goals.
- Provided excellent customer service, resolving inquiries and issues on spot.
Warehouse Manager (Shipping and Receiving)
4 Years 1 Month- Supervised warehouse workflows to maintain accurate receiving, storage, and outbound shipment execution.
- Monitored order picking and packing activities to ensure timely, correct customer deliveries.
- Coordinated inventory control processes to improve stock accuracy and reduce fulfillment errors.
- Trained warehouse staff on safety procedures, equipment handling, and daily operational standards.
- Enhanced customer service experience by efficiently processing purchases and returns.
Education
High School Diploma
Skills
Logistics analysis
Customer service management
Customer service skills
Inventory management
Bilingual
Mechanically inclined
Friendly
positive attitude
Certification
- Certified Forklift Operator, NKK Switches of America - [2020- Present]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping Clerk
NKK Switches of America
11.2020 - CurrentRead More
Franchise Partner
Carrillo Enterprise LLC
11.2016 - CurrentRead More
Warehouse Manager (Shipping and Receiving)
Vox Network USA LLC
03.2016 - 04.2020Read More
Shadow Mountain High School
High School Diploma
Read More