Lloyd Price
Lewis Center,OH
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
18
18
years of professional experience
Work History
Area Manager
Amazon
Dayton, OH
09.2017 - Current
- Organized work flow for 250+ Stow Associates as Dock Area Manager
- Oversaw staffing for 400+ inbound associates as Stow Area Manager
- Lead a team of 20 associates to hit volume goal in vendor receive
- Coordinated training for associates in inbound and outbound roles including vendor receive, problem solve, stow, customer returns, decant, pick, pack, count, and ship dock
- Coached and mentored Process Assistants and associates to hit daily volume goals
- Ensured safety measures were followed in all inbound departments
- Supported Etna and West Jefferson Fulfillment Locations (CMH1 & CMH4) by training associates to process customer returns
- Monitored and consolidated hours to hit ETI goal
Team Leader
MarketSource
Chicago, IL
01.2013 - 01.2017
- Created the weekly schedule and set individual goals for team members
- Interviewed, hired and trained new customer service representatives
- Organized district conference calls for product launches
- Managed 5 stores and 30+ employees
Verizon Wireless Specialist
H.H. Gregg Appliances
Norridge, IL
01.2011 - 01.2013
- Consistently hit daily sales and credit card sign up goals
- Welcomed guests and asked open-ended questions to best determine which products would meet needs
- Assisted customers with navigating cell phone features
- Trained fellow associates on Verizon Wireless Rate Plans
Store Manager
RadioShack Corporations
Chicago, IL
01.2008 - 01.2011
- Interviewed, hired, supervised and trained 10+ employees
- Oversaw inventory management with cycle counts, audits and shrinkage control
- Managed store budget and expenses
- Set planograms and made the weekly schedule using Dayforce
Education
Central Islip Senior High School
Central Islip, NY2007
Skills
- Workflow organization
- Team leadership
- Safety compliance
- Performance coaching
- Conflict resolution
- Staffing coordination
- Leading team meetings
- Performance improvement
Timeline
Area Manager
Amazon
09.2017 - Current
Team Leader
MarketSource
01.2013 - 01.2017
Verizon Wireless Specialist
H.H. Gregg Appliances
01.2011 - 01.2013
Store Manager
RadioShack Corporations
01.2008 - 01.2011
Central Islip Senior High School
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