Sergio Flores
NEWYORK,NY
Summary
Dedicated food service professional with a strong focus on timely delivery and guest satisfaction. Known for menu knowledge and creating memorable dining experiences.
Overview
3
3
Languages
1
1
Certification
17
17
years of professional experience
Work History
Food runner and server
The East pole restaurant and bar
NEWYORK, NY
09.2013 - Current
- Delivered food and beverages promptly to ensure guest satisfaction.
- Assisted servers by coordinating food orders for efficient service flow.
- Maintained cleanliness and organization of dining areas during service shifts.
- Server since 2021 , learn a lot about wines , vineyards and regions .
- Every day at the East pole we had Pre shift meetings on which the chef presented the specials for the certain day and we had to explain and give our speech of it .
- I familiarize my self with regulars customers and always try my best to give them their attention and service like it was their first time .
- I got my knowledge from different varieties of dishes the chef prepare daily which most of them was from mid central Italy , Asian and Mediterranean .
Head Food Runner
Match 65 Bistro
NEWYORK, NY
02.2011 - 09.2013
- Delivered food and beverages to tables, supporting servers in providing timely service.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Responded to guest inquiries about menu items with friendly assistance.
- Ensured cleanliness of dining areas and restrooms, contributing to a pleasant dining experience.
Restaurant Busser
Sd26 Restaurant & Wine Bar
NEWYORK, NY
03.2011 - 07.2012
- Cleared and cleaned tables promptly after guest departure, contributing to quick table turnover.
- Maintained cleanliness of dining areas and ensured proper table settings to enhance guest experience.
- San dominico 26 was a fine dining restaurant which the kitchen was open to the main dining room .
- Adapted to high standards of service in a fine dining environment, learning strict protocols for dress code and service delivery. We had a captain , server , runners , Busser and polishers which everyone had a task .
Busser and food runner
Fabbio piccolo fiore restaurant
New York, New York
10.2010 - 12.2011
- Cleared and set tables for efficient dining experiences.
- Assisted servers with food and drink delivery during busy shifts
- First time I work on a fine dining Italian restaurant and it’s totally different from a casual or any other restaurants . Learn a lot about the Italian cuisine and the culture .
- Prepared traditional dishes with a focus on variety, ensuring high quality under chef's guidance.
Restaurant Busser
212 restaurant & bar
NEWYORK, NY
07.2009 - 08.2011
- Cleared tables and removed dishes promptly to prepare for next guests.
- Assisted servers by efficiently refilling drinks and delivering food orders to enhance guest experience.
- Maintained cleanliness of dining area, ensuring inviting atmosphere for diners.
- Got a better experience in the restaurant industry since it was my first time working on a restaurant.
Education
Graphics Communication of Arts High School
Nueva York, NYSkills
- Order coordination
- Food delivery
- Menu knowledge
- Cleanliness standards
- Health and safety
Languages
Spanish
Native/ Bilingual
English
Professional
Italian
Elementary
Certification
- Osha
Timeline
Food runner and server
The East pole restaurant and bar
09.2013 - Current
Restaurant Busser
Sd26 Restaurant & Wine Bar
03.2011 - 07.2012
Head Food Runner
Match 65 Bistro
02.2011 - 09.2013
Busser and food runner
Fabbio piccolo fiore restaurant
10.2010 - 12.2011
Restaurant Busser
212 restaurant & bar
07.2009 - 08.2011
Graphics Communication of Arts High School