Sergio Martinez
Tukwila,WA
Summary
Astute, results-oriented, self motivated professional, with a passion for excellence. Proven ability to adapt to new surroundings while remaining observant and accurately assessing what needs to be done. Able to employ creative approaches and meet or exceed all designated objectives in a timely manner. Ability to distill complicated information into clear and concise messages for diverse audiences, and ensure all parties reach mutually desired goals.
Overview
16
16
years of professional experience
Work History
Independent Moving Contractor
Lincoln Moving & Storage, Inc.
Kent, WA
05.2022 - Current
- Professionally packed and protected military service member's household goods.
- Loaded and unloaded company trucks with tools, equipment, and furniture.
- Walked through customer sites with checklists to verify job completion.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Followed customer instructions about the placement of items and special considerations for handling their valuables.
- Managed and trained up to 5 personnel to ensure all work was completed to standard.
Professional Mover
Superheroes Moving and Storage
Fife, WA
05.2020 - 05.2022
- Maintained safe driving habits to protect property and general public on roadways.
- Protected items by wrapping in stretch film, padded moving blankets and tape.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Secured items in truck by strapping over protective padding.
- Designed checklists to double-check and ensure job completion on over 500 sites.
- Created manual for standard operating procedures to uphold company standards.
- Protected company inventory by maintaining and organizing storage areas.
- Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
- Received payments with up to $15,000 for services and kept detailed documentation.
- Communicated information to customers regarding shipping times, insurance options and delivery costs.
Aviation Operations Specialist
U.S Army
Fort Lewis, WA
02.2012 - 04.2020
- Trained and mentored internal staff members on administrative tasks and procedures to facilitate consistent and seamless company operations.
- Maintained maps, aeronautical charts, and aeronautical published files ensuring pilots and crew members are in compliance with FAA regulations.
- Coordinated flight plans and processed local and cross-country flight clearances.
- Alerted crash crews of emergencies and interpreted weather reports.
- Administered physical and digital filing systems, keeping flight records well-organized and easily retrievable by team members.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Maintained complete accountability during redeployment of all sensitive items and communication equipment.
- Spearheaded training programs for employees to ensure optimal combat and non-combat situational performance.
Manager
McDonald's
Mansfield, TX
04.2009 - 01.2012
- Explained menu, received food orders, helped prepare food and delivered meals to customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Determined efficient work schedules for team on daily basis to keep each shift properly staffed.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Supervised 10 employees during busy opening shift, checking orders for accuracy and completing all opening duties in a timely manner.
Education
Organizational Leadership
Advanced Leadership Development Course
Fort Rucker, AL09.2018
Anti- Terrorism Force Protection
Joint Special Operations University
Hurlburt Field, FL03.2018
General Studies
North Central Institute
Clarksville, TN02.2016
Security Operations
Operational Security
Fort Lewis, WA10.2015
Federal Aviation Regulations/ Aircraft Dispatch
Aviation Operations Course
Fort Rucker, AL06.2012
High School Diploma -
Mansfield High School
Mansfield, TX07.2011
Skills
- Experience in leadership
- Bilingual (English/ Spanish)
- Ability to prioritize
- Customer service-oriented
- Skilled multi-tasker
- Strong verbal communication
- Microsoft Office Suite
- Staff development
Timeline
Independent Moving Contractor
Lincoln Moving & Storage, Inc.
05.2022 - Current
Professional Mover
Superheroes Moving and Storage
05.2020 - 05.2022
Aviation Operations Specialist
U.S Army
02.2012 - 04.2020
Manager
McDonald's
04.2009 - 01.2012
Organizational Leadership
Advanced Leadership Development Course
Anti- Terrorism Force Protection
Joint Special Operations University
General Studies
North Central Institute
Security Operations
Operational Security
Federal Aviation Regulations/ Aircraft Dispatch
Aviation Operations Course
High School Diploma -
Mansfield High School
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