Sergio Mercado
Summary
Proactive youth care worker with extensive experience providing daily support and care to youth in residential settings. Skilled in behavior management, multicultural sensitivity, and creative expression with a strong focus on emotional well-being and development. Adept at collaborating with multidisciplinary teams to tailor care plans and ensure consistent, quality care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Children's Village
11.2021 - 01.2024
- Provided daily support and care to youth in a residential setting, focusing on creating a safe, structured, and nurturing environment.
- Assisted children in developing positive behaviors and coping skills through mentoring, counseling, and guidance.
- Facilitated educational and recreational activities designed to build social skills, resilience, and self-esteem.
- I worked closely with a multidisciplinary team to monitor progress, address behavioral issues, and adjust care plans to meet individual needs.
- Document daily observations and interactions to ensure consistent, quality care aligned with program goals and individual care plans.
Youth Care Worker
Cayuga Centers
07.2019 - 10.2021
- Provided compassionate care and supervision for unaccompanied minors, ensuring their safety, emotional well-being, and daily needs were met.
- Supported children in adjusting to new environments through structured routines, positive reinforcement, and empathetic communication.
- Facilitated recreational and educational activities to promote social, emotional, and cognitive development.
- Collaborated with case managers, social workers, and therapists to assess and address individual needs, helping children adapt and thrive.
- Maintained accurate documentation of interactions, behaviors, and progress to assist in creating tailored care plans.
Education
Bachelor of Science - Computer Networking
Monroe College
Bronx, NY06-2022
Skills
- Youth supervision
- Multicultural Sensitivity
- Behavior Management
- Self-Care Techniques
- Mandated reporting
- Creative Expression
- Abuse Identification
- Microsoft Office Suite
- Teamwork and Collaboration
- Professionalism
- Youth intake
- Youth interviewing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of Project management Course
Certification
- New York Driver's License
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Youth Care Worker
Children's Village
11.2021 - 01.2024
Youth Care Worker
Cayuga Centers
07.2019 - 10.2021
Bachelor of Science - Computer Networking
Monroe College
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