Summary
Overview
Work History
Education
Skills
math skills
Timeline
Generic

Sergio Munoz

Arlington

Summary

Dynamic and results-driven professional with experience at Ross Dress for Less, excelling in customer service and loss prevention. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and teamwork. Fluent in [LANGUAGE], I streamline processes and foster collaboration, ensuring a seamless shopping experience for all clients.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Ross Dress for Less
07.2024 - Current
  • Assisted customers in locating products and providing information on features and benefits.
  • Maintained store cleanliness and organization to enhance customer experience.
  • Operated point-of-sale systems efficiently during high-traffic periods.
  • Learned inventory management processes, including stock replenishment and rotation.
  • Loss Prevention
  • Cashier
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Translator and Interpreter

JJS Remodeling
02.2023 - 02.2025
  • Translated documents and communications between clients and contractors, ensuring clarity and understanding.
  • Interpreted conversations during project meetings, facilitating effective dialogue among diverse stakeholders.
  • Assisted in the development of bilingual marketing materials to enhance client outreach efforts.
  • Streamlined translation processes by implementing standardized terminology for consistency across projects.
  • Collaborated with project managers to address language barriers, improving workflow efficiency on site.
  • Provided on-site interpretation services during inspections, enhancing compliance communication with local authorities.

Education

Penn Foster Career School
Scranton, PA

Diploma - IT Support

Penn Foster College
Scottsdale, AZ
05-2025

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Cash handling
  • Product knowledge
  • FLUENT IN [LANGUAGE]
  • Conflict resolution
  • Policy and procedure adherence
  • Loss prevention

math skills

I have strong mathematical skills that I’ve developed through both academic study and practical experience.

Timeline

Retail Sales Associate

Ross Dress for Less
07.2024 - Current

Translator and Interpreter

JJS Remodeling
02.2023 - 02.2025

Penn Foster Career School

Diploma - IT Support

Penn Foster College

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Sergio Munoz