
Goal oriented manager with 6+ years of experience in managing the operation of several high volume stores. My stores were consistently ranked among the busiest of each brand out of thousands of locations operated by GoTo Foods franchisees. For much of the past 2 years, I spent my time working in the company's Nashville store, which was named as "franchise of the year" for 2022 and highest QSC scores for 2023. I managed stores that were located inside Gaylord Resorts. Gaylord is a chain of high end resorts and convention centers. The standards and expectations were very high.
Traveled to company locations (Auntie Anne's, Cinnabon, Carvel & Jamba) in Florida, Texas and Tennessee. My responsibilities were to manage all aspects of each store, from operations to training, ordering, scheduling and all employee matters. I was responsible for making sure each location ran smoothly and that employees were trained on each brand. The stores are located in Gaylord Resorts, so it was important that each store was operating properly at all times. Most recently, I was the GM at the seasonal Auntie Anne's and Cinnabon at the Gaylord Texan for the 2025 holiday season.
I started as an entry level crew member and quickly mastered all aspects of store operation. I was promoted to a supervisor position, and subsequently was asked to be a traveling manager.
Making music. Dogs. Reading. Fashion.
Serv Safe Food Safety Manager