Sergio Rivera
Lutz,FL
Summary
Highly organized and technologically savvy Administrative Assistant. Willing to go the extra mile to meet company needs, increase productivity, and satisfaction. Able to handle diverse concerns with a solution-focused mindset, and attention to detail. Expertly manages day-to-day routine assignments, special projects, and initiatives. Excels in research, documentation, and problem-solving.
Overview
8
8
years of professional experience
Work History
Adoptions/Administrative Coordinator
The Animal Pad (TAP) - Remote
San Diego, CA
03.2024 - 03.2025
- Regularly communicated with prospective adopters, and guided them through the adoption process to ensure successful placements.
- Maintain detailed records of adoptions and communications in our shelter databases.
- Coordinated with other volunteers, staff, and other professionals (e.g., veterinarians, behaviorists) to ensure a smooth adoption process.
- Providing adopters with resources such as training guides, veterinary reports, and community support networks.
Office Staff Assistant
The Florida Center for Inclusive Communities
Tampa, FL
03.2021 - 12.2021
- Created, revised, and disseminated marketing recruitment and campaign materials via various social media platforms such as Instagram, Twitter, Facebook
- Interacted and assisted trainees with the development and completion of special assignments, such as specific procedures, compiling data, infographics creation, and overall staff support.
- Prepared presentation materials by analyzing key data points that can be used by the managerial staff, edited content, and added appropriate design elements to make it easily understandable, readable to targeted audience.
- Transcribed various documents and proofread, revised, and translated into Spanish
- Provided administrative support by organizing meetings, taking notes, managing various internal and external company databases, documents, etc.
Outreach Program Coordinator
The Florida Center for Inclusive Communities
Tampa, FL
10.2020 - 03.2021
- Supported various community outreach projects by developing and disseminating research briefs, learning modules created based on data points, and other informational marketing.
- Able to monitor traffic into various social media platforms by researching effective marketing techniques such as peak hours posts, effective engagement, and interactive infographics content and more.
- Transcribed various documents and proofread, revised, translated documents into Spanish.
- Created reports summarizing outcomes from each outreach program or event for management review.
Office Assistant
Brooklyn College: CUNY
Brooklyn, NY
01.2017 - 01.2019
- Working with students to help solve class scheduling and grading inquiry issues, obtained information necessary to help expedite the process.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation and maintained accurate records.
- Helped with the creation of marketing material such as flyers, brochures, and infographics promoting specific programs and activities throughout the school semester.
Education
Bachelor of Arts - Political Science And Government
Brooklyn College: City University of New York
Brooklyn, NY05-2019
Certificate - Banking And Financial Support Services
The Grow Group & UnidosUS
Tampa, FL03-2024
Skills
- Excellent verbal and written communication in English and Spanish
- Relationship building and management
- Creative problem solving
- Attention to detail
- Ability to handle multiple priorities simultaneously
- Open-source research (data mining, data analysis, digital footprint analysis, and metadata analysis)
- Scheduling and coordinating
- Database management
- Highly proficient in Microsoft Office (Word, Excel, PowerPoint, etc), Google Suites, etc
- Time management
Timeline
Adoptions/Administrative Coordinator
The Animal Pad (TAP) - Remote
03.2024 - 03.2025
Office Staff Assistant
The Florida Center for Inclusive Communities
03.2021 - 12.2021
Outreach Program Coordinator
The Florida Center for Inclusive Communities
10.2020 - 03.2021
Office Assistant
Brooklyn College: CUNY
01.2017 - 01.2019
Bachelor of Arts - Political Science And Government
Brooklyn College: City University of New York
Certificate - Banking And Financial Support Services
The Grow Group & UnidosUS
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