Sergio Rivera Serrano
Denver,CO
Summary
Dedicated and detail-oriented professional with 5 years of military experience as a Medical Lab Specialist and leadership background, pursuing a career as a Registered Behavioral Technician. Possessing a solid foundation in psychology, combined with hands-on experience in healthcare, phlebotomy, and patient support. Eager to apply strong interpersonal, analytical, and problem-solving skills to provide effective behavioral interventions and support individuals with developmental disabilities.
Overview
4
4
years of professional experience
Work History
Medical Lab Specialist
U.S. Military
05.2020 - Current
- Performed leadership duties overseeing a team of medical technicians and ensured high standards of care and efficiency in lab procedures
- Conducted phlebotomy services, collecting blood samples and processing laboratory tests with precision and attention to detail
- Managed front desk responsibilities, including patient check-ins, data entry, and appointment scheduling, ensuring a smooth and efficient workflow
- Provided compassionate care and communication to patients, explaining procedures and offering emotional support during stressful situations
- Maintained and adhered to strict protocols for the storage and transport of medical specimens.
Education
Bachelor of Science in Psychology -
Grand Canyon University (GCU)
Phoenix, AZ05.2024
Skills
- Phlebotomy & Lab Procedures
- Effective Leadership
- Patient Communication & Support
- Data Entry & Record Management
- Behavioral Intervention & Support
- Knowledge of Applied Behavioral Analysis (ABA)
- Time Management & Organizational Skills
- Adaptability & Resilience in High-Stress Environments
- Chemical Safety Procedures
- Laboratory safety protocols
- Quality Control Procedures
- Specimen Processing
- Team building
Leadershiproles
- Led a team of 10 technicians in medical lab operations, ensuring compliance with military healthcare standards.
- Conducted training sessions for new recruits on laboratory procedures, patient care, and safety protocols.
- Developed problem-solving and critical-thinking skills in high-pressure environments.
Certificationstraining
- CPR/BLS Certified
- Phlebotomy Certification
- Behavioral Health Training (Relevant to Psychology Major)
Volunteer Experience
- Cadet Summer Training 04/2024-08/2024, Demonstrated leadership and adaptability during Cadet Summer Training and Field Training by successfully leading a team in high-stress, simulated combat environments, enhancing decision-making, problem-solving, and tactical skills.
- Earned top recognition in the Best Leader Competition, excelling in areas of physical endurance, team leadership, and strategic planning, consistently placing among the top cadets in all exercises and evaluations.
References
Available upon request
Languages
English
Professional
Spanish
Professional
Accomplishments
- Army Achievement Medal (AAM)
- Army Commendation Medal (ARCOM)
- Army Commendation Medal (ARCOM)
References
References available upon request.
Timeline
Medical Lab Specialist
U.S. Military
05.2020 - Current
Bachelor of Science in Psychology -
Grand Canyon University (GCU)
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