Sergio Rodriguez
Los Angeles,CA
Summary
Dynamic professional with a proven track record at Smart Circle, excelling in customer engagement and brand visibility. Leveraged excellent communication and problem-solving skills to enhance marketing campaigns, increasing customer retention by 20%. Adept at teamwork and collaboration, with a strong focus on achieving results and adapting to new challenges.
Overview
21
21
years of professional experience
Work History
Gathering Signatures
The People First
Los Angeles, CA
11.2016 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Direct Marketing
Smart Circle
01.2011 - 06.2016
- Developed targeted marketing campaigns to enhance customer engagement and brand awareness.
- Conducted market research to identify trends and consumer preferences, informing strategic decisions.
- Collaborated with sales teams to optimize promotional materials and improve outreach efforts.
- Analyzed customer data to refine targeting strategies, enhancing campaign effectiveness.
- Trained new team members on direct marketing tools and best practices for optimal performance.
- Increased customer engagement by developing targeted marketing campaigns.
- Mentored junior team members guiding them towards personal growth while contributing positively towards overall departmental goals.
- Improved customer retention through personalized direct mail campaigns.
- Enhanced brand visibility with creative advertising and promotional materials.
Cook's Assistant
Corcoran Hotel
Corcoran, CA
09.2008 - 12.2010
- Assisted in food preparation and ingredient organization for efficient kitchen operations.
- Maintained cleanliness and hygiene standards in compliance with health regulations.
- Supported head chefs during meal service by managing kitchen inventory and supplies.
- Collaborated with team members to ensure timely completion of meal orders.
- Monitored cooking times and temperatures to guarantee food quality and safety.
- Adapted quickly to changing menus and special dietary requests from guests.
- Assisted the cook in efficiently meeting dietary needs and restrictions of customers by preparing customized dishes.
- Enhanced presentation quality of menu items by applying plating techniques, contributing to positive customer dining experiences.
Bag Handler
Corcoran Hotel
Corcoran, CA
01.2005 - 12.2010
- Assisted guests with luggage and inquiries, ensuring a welcoming environment.
- Monitored lobby area for cleanliness and organization, enhancing guest experience.
- Collaborated with front desk staff to coordinate timely room assignments.
- Maintained inventory of supplies and equipment, supporting operational efficiency.
- Responded promptly to guest requests, demonstrating strong customer service skills.
- Provided support during check-in/check-out processes to streamline guest flow.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Developed familiarity with hotel amenities, assisting guests in maximizing their stay.
Education
High School Diploma -
Manual Art High-school
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Dependable and responsible
- Excellent communication
- Problem resolution
Timeline
Gathering Signatures
The People First
11.2016 - 03.2026
Direct Marketing
Smart Circle
01.2011 - 06.2016
Cook's Assistant
Corcoran Hotel
09.2008 - 12.2010
Bag Handler
Corcoran Hotel
01.2005 - 12.2010
High School Diploma -
Manual Art High-school