Sergio Romo
La Mirada,CA
Summary
Dynamic professional with a proven track record at Chick Fill A, adept in intercultural communication and machine operation. Excelled in enhancing customer relations and streamlining operations, achieving significant improvements in team efficiency. Skilled in both leadership and technical tasks, demonstrating exceptional oral communication and a commitment to quality and safety standards.
Overview
8
8
years of professional experience
Work History
Lead Server
Chick Fill A
Whittier, CA
06.2017 - 08.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Cashier
McDonald’s
La Mirada, CA
01.2016 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Learning Ambassador
Amazon
Mission Viejo, CA
08.2020 - 06.2022
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
Machine Operator
Nike Factory Store
Foothill
06.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
No - GED
Fullerton College
Fullerton, CASkills
- Intercultural Communication
- Note-taking skills
- Housekeeping skills
- Excellent oral and written communication
- Guest communication
- Face-to-face communication
- Communication and writing skills
Accomplishments
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Machine Operator
Nike Factory Store
06.2023 - Current
Learning Ambassador
Amazon
08.2020 - 06.2022
Lead Server
Chick Fill A
06.2017 - 08.2020
Cashier
McDonald’s
01.2016 - 06.2017
No - GED
Fullerton College