Kate Bussey
Colorado Springs,CO
Summary
Communications and Journalism student at Creighton University with experience in event planning, customer service, and intercultural communication. Studied abroad in Bologna, Italy, where I developed a passion for global engagement through coursework and community service. Proven ability to communicate effectively, collaborate with diverse teams, and create positive experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Broadmoor
Colorado Springs, Colorado
05.2024 - 08.2026
- Delivered personalized food and beverage service to guests at Forbes five-star AAA five-diamond resort.
- Managed multiple tables in fast-paced environment, achieving high levels of accuracy and guest satisfaction.
- Built relationships with guests by anticipating needs and promptly resolving concerns, enhancing overall experience.
- Collaborated with managers, bartenders, runners, and kitchen staff to create seamless dining experiences.
- Demonstrated strong communication and problem-solving skills while balancing competing priorities.
- Upheld highest standards of professionalism and attention to detail in hospitality.
Food Runner
Broadmoor
Colorado Springs, Colorado
05.2024 - 08.2024
- Coordinated with servers, chefs, and kitchen staff to ensure seamless service delivery.
- Delivered food promptly, ensuring accuracy and presentation.
- Communicated with team members to ensure timely order delivery and resolve guest requests.
- Organized fast-paced dining environments to enhance guest satisfaction.
- Prepared dining areas and service stations to support efficient operations.
- Upheld Forbes five-star hospitality standards through professionalism and attention to detail.
Attendent
Broadmoor
Colorado Springs, Colorado
06.2022 - 08.2022
- Welcomed guests and delivered personalized service at Broadmoor pool facilities.
- Ensured cleanliness and organization of pool deck, cabanas, and guest areas for enhanced guest experience.
- Assisted guests with seating, towels, cabana setup, and luxury amenities.
- Responded promptly to guest requests while ensuring friendly, professional service.
- Coordinated with servers and management to streamline daily operations and enhance service delivery.
- Anticipated guest needs and promptly resolved concerns to maintain high guest satisfaction.
Education
Bachelor of Arts - Communications And Journalism: Public Relations
Creighton University
Omaha, NE05-2028
Skills
- Communication
- Public Speaking
- Customer Service
- Event Planning
- Team Collaboration
- Problem Solving
- Time Management
- Intercultural Communication
- Canva
- Microsoft Office Suite
Timeline
Server
Broadmoor
05.2024 - 08.2026
Food Runner
Broadmoor
05.2024 - 08.2024
Attendent
Broadmoor
06.2022 - 08.2022
Bachelor of Arts - Communications And Journalism: Public Relations
Creighton University